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Garland Robinson
Garland Robinson at Shottenkirk Toyota Granbury
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Garland Robinson

Service Manager

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.8
684 Reviews
4.8

684 Reviews

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684 Reviews of Garland Robinson

March 31, 2025

Dealership Rating
Employee Rating

Shottenkirk Granbury has the absolute best service in town. Fast, honest, and reliable. I wouldn’t take my vehicles anywhere else. Alex Rodriguez is my guy every time. More

by lucasbyrd18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

Dealership Rating
Employee Rating

Eli was great; friendly and communicated the entire time! The service was fast and easy! I waited less time than was quoted More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

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Employee Rating

Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

Dealership Rating
Employee Rating

Moriah and the whole service department at Toyota is great! Would 10/10 recommend! Thank you! More

by Mo642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 29, 2025

Dealership Rating
Employee Rating

Alex did a great job explaining the service replaced my battery ina timely manner, thanks More

by apbcourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez

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Mar 30, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 29, 2025

Dealership Rating
Employee Rating

Alex did a great job, our stay was great! Thanks for everything coffee was good also More

by Jaca2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez

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Mar 30, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

March 28, 2025

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Employee Rating

Alex was great! Took care of everything I needed! I got my tundra towed into the shop and was able to pick it up the same day! More

by Alex.perez1681
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez

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Mar 30, 2025

Shottenkirk Toyota Granbury responded

Alex, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 24, 2025

Dealership Rating
Employee Rating

Alex at is fantastic! He goes above and beyond to keep me informed throughout the service process, always providing honest and clear updates. He makes sure I’m in the loop More

by Samrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Alex Rodriguez

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Mar 25, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 19, 2024

Dealership Rating
Employee Rating

I've dealt with Garland in the past and she always made the experience easy especially being from Canada. The repairs were done quickly and I was on my way. I appreciate her efforts and professionalism. More

by Joerigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Shottenkirk Toyota Granbury responded

Joerigger, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

October 29, 2024

Dealership Rating
Employee Rating

These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More

by Paul Denman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland

Report | Print
Oct 30, 2024

Shottenkirk Toyota Granbury responded

Paul, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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