Gabrielle Young

My only frustration was the part I needed was not able to be picked up so the final repair could not be made. be picked up so the final repair could not be made. More

by GKLIKE3 Verified Customer Verified Customer

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Absolutely wonderful service! Gabrielle is professional and shows great customer service! Westboro Toyota takes care of their customers! Gabrielle is professional and shows great customer service! Westboro Toyota takes care of their customers! More

by JMCDOWELL1071 Verified Customer Verified Customer

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Great and prompt service. I would recommend and will continue using this dealership for service. I would recommend and will continue using this dealership for service. More

by S.A.WALTER Verified Customer Verified Customer

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Toyota staff were wonderful. Wait wasn’t bad, technician kept me informed every step. I felt that Toyota and staff were honest and trustworthy and I would highly recommend them t Wait wasn’t bad, technician kept me informed every step. I felt that Toyota and staff were honest and trustworthy and I would highly recommend them to a friend or family member. More

by NARCOLEPTIC_NEKO Verified Customer Verified Customer

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Service department is a joke. There most of the day with no results. Probably won't go back There most of the day with no results. Probably won't go back More

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It took almost 2. 5 hours for a state inspection. My local gas station gets this done in 30 minutes. I also had to go ask whether my car was ready. I saw it outside and 5 hours for a state inspection. My local gas station gets this done in 30 minutes. I also had to go ask whether my car was ready. I saw it outside and nobody said anything. Overall there is a great opportunity for improvement at this dealership. Just visit the Lexus dealership across the street and you can observe how customer service should be. More

by bmurumba Verified Customer Verified Customer

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Super bad not counting not even car not worth the drive and the wait I don’t appreciate. and the wait I don’t appreciate. More

by KGUIRUIS Verified Customer Verified Customer

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Wesboro Toyota was very professional and made buying my first vehicle super easy. Would recommend first vehicle super easy. Would recommend More

by jahnoy47 Verified Customer Verified Customer

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I’ve used Westboro Toyota for many years and never been dissatisfied - always had a good experience dissatisfied - always had a good experience More

by BALLANTYNE_PETER Verified Customer Verified Customer

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Horrible experience! I made reservation for state inspection for 11/20 morning 8:30am, and dropped off my car at 6pm 11/19 hoping my car can be done on time before I use I made reservation for state inspection for 11/20 morning 8:30am, and dropped off my car at 6pm 11/19 hoping my car can be done on time before I used for the rest of the day. Gabrielle left a message at 7:30am asking me to confirm my approval of the $35 fee. I called back at 8:40am and talked to another lady. She had no clue why I called and I explained to her 3 times and asked her to notify Gabrielle. She still promised. I waited 6 hours and called in asking why my car not ready. A lady transferred me an advisor's voice mail. I left voice mail. No one called back. Around 5pm, Gabrielle emailed me asking for approval. I was surprised!!! Gabrielle handled it quickly and nicely. My car is done in 30 minutes. I'm very disappointed with the lady who I spoke with in the morning and the advisor who received my voice mail but never returned. I left voice mail for service manager as well. He never called back. Thanks Gabrielle for her quick help eventually. More

by HL Verified Customer Verified Customer

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