Gabrielle Young

Service was extremely slow ,when I arrived I waited 17 minutes before being greeted. There were 2 other cars waiting as well longer than me. I was told it would be approximately an hour, it took just unde minutes before being greeted. There were 2 other cars waiting as well longer than me. I was told it would be approximately an hour, it took just under 2 hours for an oil change. I won’t be going here anymore More

by DAN.COMIRE Verified Customer Verified Customer

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Your prices are triple; if not more, the usual repair prices. This is incomprehensible. A simple repair that usually costs 300 dollars you charge 1900 dollars. prices. This is incomprehensible. A simple repair that usually costs 300 dollars you charge 1900 dollars. More

by David Ogwela Verified Customer Verified Customer

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Excelente servicio, lo recomiendo, además el servicio al cliente es eficiente, te tratan con amabilidad y resuelven tus problemas. cliente es eficiente, te tratan con amabilidad y resuelven tus problemas. More

by ELVYSLEONPICHARDO Verified Customer Verified Customer

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amazing, quick simple they made it easier to understand the issue at hand and get it done great the issue at hand and get it done great More

by jrosati60 Verified Customer Verified Customer

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Everyone in the service department was very pleasant but I found this dealership extremely frustrating to deal with. Communication, flexibility, technical knowledge we're all lacking. I had a very simple cu I found this dealership extremely frustrating to deal with. Communication, flexibility, technical knowledge we're all lacking. I had a very simple customization I wanted, to increase the volume of the directional clicking noise. I had two visits and spent hours between researching the problem to find it could be done and trying to communicate this to on-site personnel. I told them how to do it and showed them screenshots and explained it was done in their own Techstream program. First of all only one person had heard of the product and only a few technicians could use it. They wanted to charge me half an hour labor if they could not fix it and an hour labor if they could "find the setting". Foolish me I thought I have to spending 45k on a car they could adjust this setting while I was in for my free one year service. So perhaps it might cost $182, at which point I told them to forget it I could buy an odb2 adapter for $30 on Amazon and change it with the Carista app. I proceeded to do so successfully it took me 5 minutes. More

by MARLENEJAMIE Verified Customer Verified Customer

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Good service, accommodating, reasonable price. They are usually very good at making the visit as painless as possible and try to get the job done fast. They are usually very good at making the visit as painless as possible and try to get the job done fast. More

by THISTLEPROF Verified Customer Verified Customer

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My only frustration was the part I needed was not able to be picked up so the final repair could not be made. be picked up so the final repair could not be made. More

by GKLIKE3 Verified Customer Verified Customer

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Absolutely wonderful service! Gabrielle is professional and shows great customer service! Westboro Toyota takes care of their customers! Gabrielle is professional and shows great customer service! Westboro Toyota takes care of their customers! More

by JMCDOWELL1071 Verified Customer Verified Customer

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Great and prompt service. I would recommend and will continue using this dealership for service. I would recommend and will continue using this dealership for service. More

by S.A.WALTER Verified Customer Verified Customer

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Toyota staff were wonderful. Wait wasn’t bad, technician kept me informed every step. I felt that Toyota and staff were honest and trustworthy and I would highly recommend them t Wait wasn’t bad, technician kept me informed every step. I felt that Toyota and staff were honest and trustworthy and I would highly recommend them to a friend or family member. More

by NARCOLEPTIC_NEKO Verified Customer Verified Customer

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