Gabrielle Mejias | Page 8

The service department did a great job working on my 2024 E350. Gabriella was very informative and polite during the whole process! Thank you Diana E350. Gabriella was very informative and polite during the whole process! Thank you Diana More

by DIANAPROKAPUS Verified Customer Verified Customer

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Very professional, courteous, and accommodating. Excellent delivery of service and helpful information for my vehicle. Thank You. Excellent delivery of service and helpful information for my vehicle. Thank You. More

by TKING1911 Verified Customer Verified Customer

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was emergency visit. New car had engine warning light on Very well taken care of Everybody was so nice and helpful New car had engine warning light on Very well taken care of Everybody was so nice and helpful More

by OBSTORK Verified Customer Verified Customer

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Very professional and classy place and great service people and we had amazing sales lady. people and we had amazing sales lady. More

by DAVIDLSANTOS100 Verified Customer Verified Customer

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Gabrielle was awesome. She made sure I got all the help that I needed and she did everything in her power to make sure I was comfortable while my car was being serviced She made sure I got all the help that I needed and she did everything in her power to make sure I was comfortable while my car was being serviced More

by TOOMERDG Verified Customer Verified Customer

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I have been a Mercedes customer for over 35 years and the quality of every aspect of the service department has never been better - quality results with great customer service. the quality of every aspect of the service department has never been better - quality results with great customer service. More

by JEFFROSON Verified Customer Verified Customer

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I purchased a new 2020 Mercedes-Benz GLC 300 from Mercedes-Benz of Atlantic City. I also purchased the 4 year maintenance plan when I purchased this vehicle and used Mercedes-Benz of Atlantic City fo Mercedes-Benz of Atlantic City. I also purchased the 4 year maintenance plan when I purchased this vehicle and used Mercedes-Benz of Atlantic City for the service. Unfortunately, moisture accumulated in the passenger-side front headlight. The Mercedes-Benz customer service representative stated the moisture was caused by a defective headlight seal. Mercedes-Benz recognized the headlight assembly was defective and offered to discount only the cost of the headlight. I still had to paid over $1,300 to replace the defective headlight assembly. The 2020 Mercedes-Benz GLC 300 is only a few thousand miles over its warranty. Mercedes-Benz should stand behind their vehicle and repair the defective part at no charge to me. I owned Acura, Honda, Ford, General Motors, Chevrolet and Chrysler vehicles for over 40 years and have NEVER encountered a defective headlight assemble. Mercedes-Benz should reimburse me the cost of the repairs to replace the defective headlight assembly. More

by jorman Verified Customer Verified Customer

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Always great to work with. Yes prices are a bit high, but you get what you pay for. Yes prices are a bit high, but you get what you pay for. More

by CHUCK HERBAUGH Verified Customer Verified Customer

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I was happy with the response & service. Everyone is pleasant & happy to assist & solve your issue. I will always come here. Everyone is pleasant & happy to assist & solve your issue. I will always come here. More

by DHRUTIWALIA Verified Customer Verified Customer

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Had my car for 3 weeks, couldn’t find the problem. 1st week was Thanksgiving week, but car went in on Monday and it wasn’t looked at until Wednesday. It’s sat the second week as the expert for unusua 1st week was Thanksgiving week, but car went in on Monday and it wasn’t looked at until Wednesday. It’s sat the second week as the expert for unusual issues was on vacation. A dealership this size selling high end cars only has ONE technician qualified to assess the problem? 3rd week tech back but it still took all week to solve issue. I understand that they wanted to make sure they had resolved the issue before releasing the car to us, can’t fault them on that. We thought that when the Piazza group acquired the dealership the service would improve, but only slightly. We purchased our vehicles there and will continue to have them serviced there as it is conveniently located. More

by JOECAROL83 Verified Customer Verified Customer

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