Gabriel Torres
Gabriel Torres at Norm Reeves Honda Superstore West Covina
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Gabriel Torres

Internet Sales

Norm Reeves Honda Superstore West Covina

1840 E Garvey Ave S
West Covina, CA 91791

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4.9
20 Reviews
4.9

20 Reviews

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20 Reviews of Gabriel Torres

December 24, 2023

Dealership Rating
Employee Rating

Extremely knowledgeable. Made my buying experience very easy and hassle free! Gabe was helpful, and made sure to explain all our options! More

by ebrandtsbuys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Norm Reeves Honda Superstore West Covina responded

Thank you for leaving your feedback with us! We're glad that Gabe and our team came together to provide a 5-star experience!

December 04, 2023

Dealership Rating
Employee Rating

The service was excellent, quick to answer any of our questions, and overall kept the consistency going from walking in to driving off the lot. More

by david.raigoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurice

Dec 06, 2023

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that our team provided excellent service, answered your questions promptly, and ensured a seamless transition from showroom to road. We appreciate your trust in our dealership!

November 12, 2023

Dealership Rating
Employee Rating

Had several lukewarm and even bad experiences with other dealerships before coming to Norm Reeves. The others were either indifferent (like, "were they even trying to sell me a car?" kinda bad) or they were More

by Terence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Alvarez

Nov 13, 2023

Norm Reeves Honda Superstore West Covina responded

We're delighted to hear about your very pleasant and best car-buying experience with our knowledgeable salesperson. Your recommendation is greatly appreciated, and we're thrilled that she could assist you thoroughly with your new car and its features.

September 18, 2023

Dealership Rating
Employee Rating

Great car great dealership everything seem to go relatively smoothly of course a debate about the price of the car but we got itl under blue book value More

by 62yrolddad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gomez

Sep 19, 2023

Norm Reeves Honda Superstore West Covina responded

Thank you for choosing our dealership and for your positive feedback! We're thrilled to hear that you found a great car at a price that worked for you. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.

August 23, 2023

Dealership Rating
Employee Rating

My wife and I purchased a new 2023 Honda Pilot Trailsport on 08/06/2023. We had been looking at vehicles all evening at various other dealers and decided on West Covina Honda after later discovering their in More

by Brian Kott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amer Dababneh

Aug 25, 2023

Norm Reeves Honda Superstore West Covina responded

Thank you, Brian, for sharing your wonderful experience with us! We're delighted to hear that our team, especially Gabe Torres and Amer 'Jake' Dababneh, provided you with excellent service and made your car-buying process a positive one. We appreciate your kind words and are thrilled to have earned your five-star review. We look forward to welcoming you back for maintenance visits and continuing to provide you with the highest level of customer service. Safe and enjoyable travels in your new 2023 Honda Pilot Trailsport!

May 31, 2023

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Employee Rating

Manuel was awesome to work with-personable & knowledgeable, and I felt like he was on my side. More

by shagerty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Alonzo

Jun 02, 2023

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing this great feedback for Manuel and Gabriel! Please let us know if you need anything else and enjoy your new Honda!

May 25, 2023

Dealership Rating
Employee Rating

Dealt with dealer online for pricing and availability of car. It was a simple and straightforward process. When I picked up the car David Ochoa was friendly and made the process less painful than other ca More

by JO Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Ochoa, Amer Dababneh

May 26, 2023

Norm Reeves Honda Superstore West Covina responded

Jo, thanks so much for sharing this great 5-star feedback and rating with Amber, Gabriel, and David! We're thrilled to hear that you had a positive experience buying your new Honda and we hope to work with you again!

February 11, 2023

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Employee Rating

Honest, hard-working, dependable, and friendly sales department. Ask for Gabe. An incredible car buying experience. Worth the trip to West Covina. They have become my go-to car dealership. They’re More

by bren033
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sabrina. Ricky.

Feb 13, 2023

Norm Reeves Honda Superstore West Covina responded

Hi Bren, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation and have an amazing day!

December 18, 2022

Dealership Rating
Employee Rating

Everyone was nice and not too much pressure, but really I want to single out my salesman Gabe for praise. I talked to a lot of dealerships last week, and some of them wasted my time telling me a price that I More

by deborah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 04, 2023

Norm Reeves Honda Superstore West Covina responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

October 31, 2022

Dealership Rating
Employee Rating

Awesome experience! I was having a hard time finding a new Honda Civic. They not only had them on the lot, they had the color I wanted. I completed my transaction in les More

by Brett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Norm Reeves Honda Superstore West Covina responded

Congratulations on your new Honda Civic, Brett! We appreciate you taking the time to leave us this kind review and rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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