Gabriel Detone

This was my first big car buying experience and it was the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 m the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 months and a week so far. Still waiting. I never once received a call from Liz from the Hyundai dealership telling me ANYTHING ever about my car. The only updates I get is if I call myself. I have made 3 car payments, got my plates and registration, and they could literally care less. The best part is Gabe, my salesman, is the son of the owners. I have called and texted him only to be outright ignored. I did actually get one phone call from Rebecca telling me that I had to return my loaner and get another one because the one I had, "was over on miles." Well duh! I've been without my car for almost 2 1/2 months!! I explained to Rebecca how upset and distraught I was. Her response? "I will have Nick call you and if anything I'll go over to Hyundai and check myself." Can we guess what Rebecca didn't do? Way to keep up with the complete disrespect and gross negligence to your customers! So a special thank you to Liz, Rebecca, and Gabe. You each have done an incredible job at ensuring that I literally had the worst car buying experience of my life. Please please go ANYWHERE else and spend your money. The Phil long name is NOT one you can trust. If I had the money to hire an attorney and get off this loan with them I would. More

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This was my first big car buying experience and it was the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 m the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 months and a week so far. Still waiting. I never once received a call from Liz from the Hyundai dealership telling me ANYTHING ever about my car. The only updates I get is if I call myself. I have made 3 car payments, got my plates and registration, and they could literally care less. The best part is Gabe, my salesman, is the son of the owners. I have called and texted him only to be outright ignored. I did actually get one phone call from Rebecca telling me that I had to return my loaner and get another one because the one I had, "was over on miles." Well duh! I've been without my car for almost 2 1/2 months!! I explained to Rebecca how upset and distraught I was. Her response? "I will have Nick call you and if anything I'll go over to Hyundai and check myself." Can we guess what Rebecca didn't do? Way to keep up with the complete disrespect and gross negligence to your customers! So a special thank you to Liz, Rebecca, and Gabe. You each have done an incredible job at ensuring that I literally had the worst car buying experience of my life. Please please go ANYWHERE else and spend your money. The Phil long name is NOT one you can trust. If I had the money to hire an attorney and get off this loan with them I would. More

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I had a great experience at Phil Long Ford. Everyone I worked with was friendly, kind, and professional. They were not pushy and listened to what I was requesting. Everyone I worked with was friendly, kind, and professional. They were not pushy and listened to what I was requesting. More

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Fantastic customer service and efficiency. Gabe was extremely helpful and personable. Would recommend everyone to come here. Gabe was extremely helpful and personable. Would recommend everyone to come here. More

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The BEST ! !! Got me a great car and I appreciate him very much.I would recommend any and everyone to him !! Got me a great car and I appreciate him very much.I would recommend any and everyone to him More

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Very strong inventory. Quick, smart and efficient process. Gabe Detone (sales) and Eric Boudreaux (finance) are rockstars. Our family has been working with Phil Long Ford C Quick, smart and efficient process. Gabe Detone (sales) and Eric Boudreaux (finance) are rockstars. Our family has been working with Phil Long Ford Chapel Hills for many years, and will keep our business with them! More

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This was our first Electric vehicle and Gabriel was very helpful and knowledgeable. He took the time to show us every feature and made sure we left confident and ready. helpful and knowledgeable. He took the time to show us every feature and made sure we left confident and ready. More

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This was a great experience buying this car. Gab was great! Great buying process very fast. Gab was great! Great buying process very fast. More

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He was helpful, friendly and really seemed like he wanted to make sure I got the vehicle I wanted. Very nice and professional. to make sure I got the vehicle I wanted. Very nice and professional. More

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Everyone is super nice. Gabe found what I was looking for. The process was fast. Gabe found what I was looking for. The process was fast. More

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