Gabe Estrada | Page 3

Vallejo Hyundai responded

Thank you for your feedback, Deja. We’re glad to hear your experience was pleasant and that our team delivered great customer service with a fast, efficient process. That’s exactly the kind of smooth, hassle-free experience we aim to provide every customer at Vallejo Hyundai. We truly appreciate your recommendation and your trust in our dealership. We look forward to assisting you again with any future vehicle purchases or service needs. Aiman Saleh General Manager

Vallejo Hyundai responded

Thank you, Krisso, for your kind words and for taking the time to share your experience! We’re glad to hear that even with the change in plans, Gabe Estrada stepped in and provided a great experience, walking you through everything and making the process smooth. That level of teamwork and flexibility is exactly what we strive for. We also appreciate you recognizing Sandra Meneses—she’s a key part of our team, and we’re happy everything still came together for you. Thank you again for your business, and we hope you enjoy your new vehicle. We look forward to assisting you again in the future! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Thomas, for your great feedback! We’re glad to hear your Hyundai Ioniq 5 purchase was a positive and straightforward experience, and that the trade-in process was simple and seamless. That’s exactly what we aim to deliver—an easy, transparent process from start to finish. We appreciate your business and welcome you to the Vallejo Hyundai family. Enjoy your new Ioniq 5, and we look forward to assisting you again in the future! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Davida, for sharing your experience—we truly appreciate it! We’re glad to hear that Gabe and Sandra worked with your schedule and made the process convenient and efficient. From setting the appointment to addressing your concerns and completing the paperwork smoothly, it’s great to know everything came together seamlessly. Thank you for your trust and for choosing Vallejo Hyundai. We hope you enjoy your new vehicle, and we look forward to assisting you again in the future! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for your honest feedback, Stephen. We’re glad to hear you appreciated the straightforward process and transparent pricing—that’s exactly the experience we aim to provide at Vallejo Hyundai. We also want to acknowledge your wait time during the finance portion. A two-hour delay is not the standard we strive for, and we appreciate you bringing it to our attention. Your feedback helps us identify opportunities to improve efficiency and better respect our customers’ time. Thank you again for choosing us, and we hope to deliver an even smoother experience on your next visit. — Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Hi Crystal, Thank you so much for the 5-star review and for sharing your experience! I’m thrilled to hear that Gabe and Kylan took great care of you. Creating a professional, organized, and pressure-free environment is exactly what we strive for, so it means a lot to hear that you felt the process was straightforward with no games or “bait and switch.” That’s how it should be. We’re proud of the way Gabe guides his customers and how Kylan keeps the finance process efficient and transparent. Most importantly, I’m glad you left as a happy customer — that’s always the goal. If you ever need anything at all, whether it’s service, questions about your vehicle, or sending friends and family our way, we’re here for you. Thank you again for choosing Vallejo Hyundai. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Angela! We’re happy to hear Gabe provided such a great experience. His knowledge and dedication to taking care of our guests is exactly what we strive for, and it’s great to know you felt welcomed by the entire team. We truly appreciate your recommendation and look forward to helping you again in the future! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Roveen, for taking the time to share such a thoughtful review and for choosing Vallejo Hyundai—especially when it meant driving out of your way from Berkeley. We truly appreciate the trust you and your wife placed in our team. I’m very glad to hear that Gabe delivered an outstanding experience. His product knowledge, attention to detail, and customer-first approach are exactly what we strive for, and it’s great to know he made the process not only easy, but enjoyable. I’ll also be sure to share your kind words with Fadi and Kylan—they’ll appreciate the recognition for making the negotiation and paperwork seamless. Your comment about being open to servicing your vehicle with us truly means a lot. Creating a positive, transparent experience from sales through service is our goal, and we look forward to continuing to earn your business for years to come. Enjoy your new Tucson, and please don’t hesitate to reach out if there’s ever anything I can personally assist with. Warm regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for taking the time to share your experience! We’re thrilled to hear that Gabe went above and beyond to earn your trust and deliver a deal that truly stood out. Providing transparent, competitive pricing and treating every guest with respect is exactly the standard we aim for. We’re also glad Richard and our service team were able to quickly identify and resolve the issue with your new 2026 Tucson. Catching that factory concern, taking care of it promptly, and detailing your vehicle was the least we could do—we appreciate your patience and are happy we could make things right. Thank you again for your recommendation and for choosing Vallejo Hyundai. We truly value your business and look forward to being here for you for many years to come. — Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for the great feedback! We truly appreciate you choosing Vallejo Hyundai and are glad to hear our team made your experience a positive one. Providing a friendly, accommodating, and stress-free car-buying process is always our goal, and it means a lot to know we delivered. Thank you again for your trust—we look forward to assisting you again in the future. Best regards, Aiman Saleh General Manager Vallejo Hyundai