Gabby Schimmelman | Page 8

Service was excellent. Very efficient fat and loved the waiting room:)). We will recommend to family and friends Very efficient fat and loved the waiting room:)). We will recommend to family and friends More

by Afremling Verified Customer Verified Customer

Report | Print

Woman setting appt. was unwelcoming and not knowledgeable. Showed up on time for the 4pm appointment and was told I would not be receiving the included car wash that Lu was unwelcoming and not knowledgeable. Showed up on time for the 4pm appointment and was told I would not be receiving the included car wash that Luther service includes in the price. No effort to give me any discount or to provide me any alternative - just told their staff didn't have time. This was our first use of the Alpha Romero dealership service center. Very disappointed, but stayed polite. Also, the sitting area had limited snacks/beverages and was not well stocked for what it did have. I had hoped for a better first impression. As a side note, we just bought this 2021 Guilia from another dealership. We test drove one Guilia at this dealership and it had a huge crack on the window. We wanted to drive another Alpha Romero they had, and was told it was not 'safe' to drive yet - despite being on the lot. These three things lead me to believe that Luther doesn't think this dealership is a priority and doesn't care that discerning buyers like us are paying attention. More

by VOGTFAM Verified Customer Verified Customer

Report | Print

Very happy with service department efficient and curtious . Also great people honest they back up their work would highly recommend then . . Also great people honest they back up their work would highly recommend then . More

by markbeaulieu1 Verified Customer Verified Customer

Report | Print

Always fantastic service at Alfa Minneapolis . . . I would highly recommend them - quick and efficient and friendly! . . I would highly recommend them - quick and efficient and friendly! More

by ADERIS Verified Customer Verified Customer

Report | Print

All the people I interact with are always so super friendly. The work was done on time and my car was washed and shiny! friendly. The work was done on time and my car was washed and shiny! More

by Pooppoop10 Verified Customer Verified Customer

Report | Print

I was merely there to have my summer wheels and tires swapped out for my winter tires and wheels. Still, Gabby is always cheerful and comprehensive about inquiring what I want performed, and we always h swapped out for my winter tires and wheels. Still, Gabby is always cheerful and comprehensive about inquiring what I want performed, and we always have enjoyable chats. I typically wait for my car, since there's never anything but routine maintenance to take care of. My Giulia came out freshly washed and ready to go. I also enjoy chatting with the sales and management staff, too. They've taken care of both my wife's and my vehicles for nearly ten years now, and we clearly appreciate them all! More

by HOWNOWCB Verified Customer Verified Customer

Report | Print

Work was done efficiently in a timely manner. Service manager (Gabby) was knowledgeable and courteous. Two thumbs up. Service manager (Gabby) was knowledgeable and courteous. Two thumbs up. More

by rob_roy Verified Customer Verified Customer

Report | Print

Johnny's the greatest, and Gabby has been keeping me very well informed on what I need to do to keep my Giulia in tip top condition. I'll be back! well informed on what I need to do to keep my Giulia in tip top condition. I'll be back! More

by happy customer Verified Customer Verified Customer

Report | Print

Very pleasant to deal with and do what they say they will and are punctual. Do recommend them. and are punctual. Do recommend them. More

by hoines Verified Customer Verified Customer

Report | Print

Gabby was very helpful in coordinating warranty work that required ordering parts and other materials. Gabby is an exceptional service advisor. required ordering parts and other materials. Gabby is an exceptional service advisor. More

by BRUCE.MCPHEETERS Verified Customer Verified Customer

Report | Print