GM Reputation

While my family and I were on our way to Florida for vacation my Escalade shut down on the expressway 1 hour from home. It was 7am so I looked up the closest GM dealer in the area. I pulled into Perrysb vacation my Escalade shut down on the expressway 1 hour from home. It was 7am so I looked up the closest GM dealer in the area. I pulled into Perrysburg Automall and talked to ? (Service lady), she was very helpful and got us back on the road in less than 2 hours. This could have been the end of my vacation but turned out to be a great experience with some very helpful UK l team members. Thank You Bill Thomas Retired GM employee More

by billthom11 Verified Customer Verified Customer

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My service advisor was excellent, I cannot remember her name but she was very kind and courteous. name but she was very kind and courteous. More

by mark.yuran Verified Customer Verified Customer

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Pleasant service and prompt timing that they conveyed . Cashier showed me how to apply my GM point to lower my cost Cashier showed me how to apply my GM point to lower my cost More

by chapman.dick Verified Customer Verified Customer

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The mechanics pay Attention to detail and are very professional. Jessica from service is friendly, knowledgeable and great with communication. professional. Jessica from service is friendly, knowledgeable and great with communication. More

by RaulA Verified Customer Verified Customer

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Very happy with the service at Perrysburg Automall. The cashier was especially helpful by showing me how to access my GM point’s balance. Online scheduling was easy, the waiting room was clean and invi The cashier was especially helpful by showing me how to access my GM point’s balance. Online scheduling was easy, the waiting room was clean and inviting. More

by Busymom Verified Customer Verified Customer

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Very pleasant people to work with. Went the extra mile to help us. Very knowledgeable. Went the extra mile to help us. Very knowledgeable. More

by chris09 Verified Customer Verified Customer

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The customer service is excellent. Very transparent, fast service and excellent attention to detail along with welcoming atmosphere. Very transparent, fast service and excellent attention to detail along with welcoming atmosphere. More

by tawilson963 Verified Customer Verified Customer

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Because of previous experiences with Perrysburg Auto Mall, I didn't expect much. They surprised me with excellent service and fast turnaround. Thank you very much! Mall, I didn't expect much. They surprised me with excellent service and fast turnaround. Thank you very much! More

by wn.chambers Verified Customer Verified Customer

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They have always done great work on my vehicle. The truck is always good to go when promised. The truck is always good to go when promised. More

by Bill Garber Verified Customer Verified Customer

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Neat and clean and got my vehicle running and kept me informed. I think General Motors should investigate the possibility that a leaking valve cover is something that is so unusual it should not have informed. I think General Motors should investigate the possibility that a leaking valve cover is something that is so unusual it should not have happened! I can understand a leaking gasket, but not a valve cover that just starts leaking! My Buick only had 30220 miles on it and started running poorly. I know this is not the proper venue for my complaint, just want everybody to know how I feel. Invoice #1S427702 More

by WHOZYRDADDY2001 Verified Customer Verified Customer

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