GIGI DEMIROVSKI | Page 5

Purchased a 2024 M2 and had great experience. The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this i The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this is probably my favorite car I have ever driven. More

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Mike Collins in service has been excellent- absolutely wonderful to work with. Thank you, Mike! wonderful to work with. Thank you, Mike! More

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I have purchased a vehicle at BMW dealership on April 22nd, 2024. The service had exceeded all expectations, excellent environment. The team who was assisting me, starting with the sales person Bill Ea 22nd, 2024. The service had exceeded all expectations, excellent environment. The team who was assisting me, starting with the sales person Bill Earnest, financial dept and manager – were very understanding, helpful, welcoming, knowledgeable and pleasant to work with. I will highly recommend this dealership to everyone who is looking for a nice quality car. Danny Konovalchik. More

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Leased a new X3, with all the negotiations done by email. David Reynoso was very easy to with, and ultimately gave me the best overall deal. Coming to the showroom to pick up the car was very quick and effic David Reynoso was very easy to with, and ultimately gave me the best overall deal. Coming to the showroom to pick up the car was very quick and efficient. This is a dealer that values your time and treats you with respect. Will likely be leasing my BMWs from Bill Jacobs going forward. More

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I recently purchased a used Audi S5 convertible from this dealership. At first everything seemed fine. I noticed at the dealership that the front camera was blurry. I thought it was just dirty so I didn't th dealership. At first everything seemed fine. I noticed at the dealership that the front camera was blurry. I thought it was just dirty so I didn't think anything of it. Once I got home, upon further inspection I noticed the camera lens was cracked. I reached back out and asked if they would repair this item. They refused. I replied that they sold this vehicle that they knew to have a defect. They replied that when they have off brand vehicles that come in, they check for safety and functionality. "We have not the internal means to check an Audi as they do a BMW. This all being said, a crack like this can be many times overlooked and it is not a direct threat to safety and drivability." I'm not sure of their reconditioning standards when this misses their notice. I know wonder if they missed this issue, is the rest of the vehicle safe? I sent pictures of the issues to no avail. If I could attach the pictures to show the safety issue I would. I drove over 2 hours to purchase this vehicle and this experience showed me that this was a mistake on my part. If you are looking for a dealership that is meticulous about used vehicles and their condition, takes responsibility for their vehicles, and wants to treat their customers the right way, please avoid this dealership. Learn from my expensive mistake. More

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I recently purchased a new BMW X5 at this location and was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeab was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeable and took the time to address my questions. The rest of the team were very supportive as well , and I would highly recommend this dealership !! More

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Purchasing my new BMW X7 at Bill Jacobs BMW was an exceptional experience, thanks to the outstanding assistance of sales representative Harry Gianos. Despite having a dealership closer to home, Harry' exceptional experience, thanks to the outstanding assistance of sales representative Harry Gianos. Despite having a dealership closer to home, Harry's dedication to securing the best quote and his expert guidance helping me with my custom order convinced me to travel an extra 20 miles – a decision I don't regret. Harry's impressive knowledge of features and options, coupled with his efficient and friendly approach, made the entire process smooth and enjoyable. I highly recommend Harry and Bill Jacobs BMW for an unparalleled car-buying experience. More

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I live at Ohio. I have compared many BMW dealers in the near states and this is by far the best dealer I find. People at this dealer, especially Russ Millard, are ve I have compared many BMW dealers in the near states and this is by far the best dealer I find. People at this dealer, especially Russ Millard, are very friendly, professional, and willing to work out a deal with you. Their Genius, especially Stefan Malm, are very knowledgeable about their cars and are very patient when explaining the details. I definitely recommend this dealer even if you live in another state. More

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What can I say about Bill Earnest! He is professional, transparent and truly cares about his clients. He remembered so many of the small details from almost 5 years ago when I purchase He is professional, transparent and truly cares about his clients. He remembered so many of the small details from almost 5 years ago when I purchase my previous vehicle. He fit me into his busy schedule to get me in and out today when I didn’t even have an appointment. Jonathan the product specialist thoroughly explained all of the space age features in my new X1 and Gigi and Amir handled the financing seamlessly. If you want a BMW, get yourself to Bill Jacobs in Naperville. More

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Michael Fontana is a great salesman. He went above and beyond for me an out of state purchaser to show any and all visible defects. He is a very down to earth and transparent young man. He went above and beyond for me an out of state purchaser to show any and all visible defects. He is a very down to earth and transparent young man. It was an honor to purchase my first BMW from him. Thanks More

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