Fritzroy Innis
Fritzroy Innis at Largo Honda
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Fritzroy Innis

Service Shop Foreman

Largo Honda

554 NE 1st Ave
Florida City, FL 33034

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4.6
116 Reviews

Industry Experience

39 yrs, 8 mos

4.6

116 Reviews

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116 Reviews of Fritzroy Innis

March 11, 2025

Dealership Rating
Employee Rating

Excellent Customer Service. Advisor Rocio was professional, knowledgeable and quick to resolve all issues and answer all questions I had. More

by Roy Padilla
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Le, Melissa Patrick , ROCIO ZERTUCHE

Mar 16, 2025

Largo Honda responded

Hi Roy, thank you for your kind review; we are happy to pass along your comments to the team here at Largo Honda! We are always more than happy to assist you if anything else comes up. Take care! Saili Almeida Triana Service Manager 786-563-7650

March 04, 2025

Dealership Rating
Employee Rating

James Le is by far the best Advisor around…. .Professional and friendly and such a joy to interact with!!! More

by DeniseB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Le

Mar 08, 2025

Largo Honda responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day. Saili Almeida Triana Service Manager 786-563-7650

February 27, 2025

Dealership Rating
Employee Rating

Came in for my oil change and just mad appointment this am service advisor greeted and was in and out .thank you Largo More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2025

Largo Honda responded

Hello Shay, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Saili Almeida Triana Service Manager 786-563-7650

February 20, 2025

Dealership Rating
Employee Rating

They fired an amazing service director John Fetterman with the new ownership. In fact they changed s a rice director multiple times since. They jacked up the transmission flush from $199 to $299. In one More

by JRNUNEZ25
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Le, Melissa Patrick

Feb 21, 2025

Largo Honda responded

Thank you for providing feedback on your experience with our dealership and staff. We apologize you feel prices are unreasonable, but they are competitively priced with other Honda dealers. We also offer online coupons available to all our clients, you are welcomed to visit our website for more details. I hope I have provided you with helpful information and if there is anything you need from me or our staff in the future, we are always here to help.

Feb 24, 2025

Largo Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Saili Almeida Triana Service Manager 786-563-7650

February 14, 2025

Dealership Rating
Employee Rating

We are on a 4 month road trip in our Acura and recieved absolutely excellent service from Fritz, Alex and Rocio, very grateful to them for us being able to continue our trip with peace of mind. More

by ksorbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Perez , Rocio

Feb 18, 2025

Largo Honda responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Saili Almeida Triana Service Manager 786-563-7650

February 12, 2025

Dealership Rating
Employee Rating

Excellent customer service . The coffee machine while you wait really makes the wait time bearable More

by AGIBBONS313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Largo Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Saili Almeida Triana Service Manager 786-563-7650

January 23, 2025

Dealership Rating
Employee Rating

James Lee is an absolutely amazing Service Advisor. He is professional, knowledgeable and extremely helpful. I would recommend to my friends and family to take there vehicles to Largo Honda. The servic More

by WHITPENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Largo Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Largo Honda. We are always more than happy to assist you if anything else comes up. Take care! Saili Almeida Triana Service Manager 786-563-7650

January 21, 2025

Dealership Rating
Employee Rating

Customer service is terrible doesn’t seem like there’s many people there that care it’s just a job More

by todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William Perez, Alexander Perez

January 15, 2025

Dealership Rating
Employee Rating

The level of customer service has declined to a need improvement, some of the representatives attitudes are so unfriendly. They will avoid making eye contact to keep from assisting you. Furthermore More

by mdgoree@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 14, 2024

Dealership Rating
Employee Rating

negotiation was back and forth, was time consuming, figures kept changing until we gave a bottom line...suddenly the deal was done! More

by JRKMARS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Largo Honda responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day! Bruno Perez Sales Manager Largo Honda 786-563-7650 brunoperez@lithia.com

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