Freddy Serna

Taylor Chrysler Dodge Jeep Ram responded

¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que Freddy pudo ayudarte a ti y a tu familia a encontrar el vehículo perfecto. En Taylor Chrysler Dodge Jeep Ram, nos esforzamos por atender las necesidades y el presupuesto de cada cliente, asegurándonos de que tengan una experiencia de compra excepcional. Apreciamos tu recomendación y esperamos poder servirte nuevamente en el futuro. ¡No dudes en contactarnos para cualquier otra pregunta o necesidad que tengas!

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram! We're thrilled to hear that Freddy provided you with exceptional service and made the car-buying process easy and worthwhile. Our team takes pride in delivering a smooth and stress-free experience, and it's great to know that we met your expectations. If you ever need anything in the future—whether it's vehicle service, accessories, or another purchase—we're here to help. Enjoy your new vehicle, and thanks again for recommending Freddy!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us at Taylor Chrysler Dodge Jeep Ram! We’re thrilled to hear that Freddy provided you and your girlfriend with such an awesome car-buying experience. Making the process smooth and easy while answering all your questions is exactly what we strive for with every customer. We truly appreciate your recommendation to friends and family—it means the world to us! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, IL!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for trusting us with not just one, but three of your vehicle purchases! We're thrilled that Freddy and Eric made both your recent visits exceptional. It’s always a pleasure to help our loyal customers, and we’re honored to be part of such important milestones—especially your son’s first car! Your continued loyalty since 2015 means the world to us, and we’re committed to providing the same phenomenal service every time you visit. Thank you for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, as your go-to dealership. If there’s anything else we can do for you or your family, don’t hesitate to reach out. Enjoy the road ahead in your new vehicles, and we look forward to seeing you again soon!

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us feedback. We're glad to hear that the process was quick and easy for you. However, we sincerely apologize for any concerns regarding communication about items left in your vehicle. Please know that we take this very seriously and did search your vehicle thoroughly before, during, and after the detailing process. Your experience is important to us, and we’d like to ensure we address any unresolved concerns. If there’s anything else we can do for you or if you'd like to discuss this further, please don’t hesitate to contact us directly. We truly value your business and look forward to providing you with an exceptional experience in the future.

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and thoughtful review! At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, we pride ourselves on providing a no-pressure, customer-focused experience. It's wonderful to hear that our team was patient, understanding, and respectful while helping you with your decisions. Honesty, flexibility, and cooperation are values we strive to bring to every customer interaction. If there’s anything else we can do to assist you, whether it’s finding the perfect vehicle or answering questions about your current one, please don’t hesitate to reach out. Thank you again for choosing Taylor Chrysler Dodge Jeep Ram—we look forward to serving you again in the future!

Taylor Chrysler Dodge Jeep Ram responded

Thank you for choosing Taylor Chrysler Dodge Jeep Ram again for your vehicle needs and for trusting us with such an exciting milestone for your teen’s first car! We’re thrilled to hear that Freddy provided exceptional service, listened to her criteria, and found the perfect car to meet your budget. It’s always our goal to make the car-buying process smooth and enjoyable, and we’re glad Freddy’s professionalism and dedication made the experience a positive one. We appreciate your kind words and your continued trust in our dealership. If you ever need anything in the future, whether it’s service or another vehicle, don’t hesitate to give us a call. Congratulations to your daughter on her new ride—we hope she loves every moment behind the wheel!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Freddy made the vehicle-buying process quick, easy, and enjoyable for you and your girlfriend. Providing efficient and cooperative service is always our goal at Taylor Chrysler Dodge Jeep Ram. If there's anything else we can assist you with—whether it’s questions about your new vehicle, maintenance, or future purchases—don’t hesitate to reach out. Congratulations on your new vehicle, and we look forward to seeing you again in Bourbonnais, Illinois! Safe travels!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We’re thrilled to hear that Dylan went above and beyond to assist you, staying past closing hours to ensure you found the perfect vehicle at an affordable price. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, our team is committed to providing outstanding customer service and helping you make confident choices in your car-buying journey. We appreciate your kind words and look forward to serving you again in the future. Safe travels in your new vehicle!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Taylor Chrysler Dodge Jeep Ram for your second Dodge Charger! We’re thrilled to hear that Freddy, Joe, and Nathan made your car-buying experience enjoyable and stress-free. Our team always strives to be respectful, attentive, and dedicated to helping customers find the perfect vehicle at a comfortable payment plan, and we're glad we hit the mark for you. We appreciate your kind words about the 5-star test drive with Freddy—it’s great to know it made such a lasting impression! Thank you again for your continued trust in us, and we look forward to helping you with your next vehicle in the future. Safe travels in your new Charger!