Fred Zeiba | Page 41

Love this dealership!! I went to a few dealerships and didn't like the way they made me feel and the way they handled me through the process of checking out a new Rav4. I h I went to a few dealerships and didn't like the way they made me feel and the way they handled me through the process of checking out a new Rav4. I heard great things about Tufankjiian Toyota from many people and decided to check them out. After 1 visit having Rubens help me figure out what was the best version of the Rav4 for me and how laid back and respectful he was I have to say, he and the rest of his team made me feel like I was making the best decision to purchase the car from them. Even though I have other Toyota dealerships closer to my home for service, I will drive the extra distance to have all my services done at Tufankjian. Thanks to everyone involved: Bob Keough for making the process seamless, Fred for helping me out when Rubens wasn't in one day and Bill Detellis for being so kind and helpful, Bob Hyman for responding quickly and answering all my questions online, Bob Hadges for knowing his stuff and Brian McGrath for making sure everything was perfect and in order. and of course, Rubens for really listening to me and understanding what I needed in the Rav4. More

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What a great experience! Buying a car is something I have always dreaded but not anymore since finding Tufankjian! We had a great experience and highly recommend it to anyone! Buying a car is something I have always dreaded but not anymore since finding Tufankjian! We had a great experience and highly recommend it to anyone! We were so fortunate to have Fred Zeiba as our sales associate, he was knowledgeable, thorough and most importantly; honest and sincere. He truly is a gem! Speaking of honest and sincere it would be hard to find someone better than Brian McGrath. Tufankjian is lucky to have both of them. Bill Detellis the "accessories man" was so personable and kind, qualities not so easy to find anymore. IBob Keough made sure all went well and that we were completely informed about everything , what a breath of fresh air the whole experience was!!! We can't say enough about Tufankjian and plan on being a repeat customer for years to come! E &.J More

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bought a brand new Toyota Corolla, LE, Great Exp I like they way they do business, introduce the cars, features, and some nice reminders. They are really friendly to some newbees, (know nothing abo I like they way they do business, introduce the cars, features, and some nice reminders. They are really friendly to some newbees, (know nothing about cars, like me). I will recommend this to others. More

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Happy and a very satisfied customer! I had a wonderful experience at this dealership. The staff were friendly and funny and great to deal with. Fred Zeiba was fantastic! I'm glad he ca I had a wonderful experience at this dealership. The staff were friendly and funny and great to deal with. Fred Zeiba was fantastic! I'm glad he came to me when I was looking for some help. He was patient and informative when it comes to the product. He took the time to go through the vehicle with me and explained everything very well. His supervisor Kenny Tempro was also great! They both made my experience comforting and I felt like I was part of the family. Fred worked hard to get me the best deal for my vehicle and I am satisfied. He only cared about what I want and if the vehicle fits me. I would highly recommend this dealership to anyone! Thanks Tufankjian Toyota of Braintree!!! More

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My new Rav 4 My overall experience was an excellent one! I was not expecting to purchase a car that day but because Fred was so informative and knowledgable as to My overall experience was an excellent one! I was not expecting to purchase a car that day but because Fred was so informative and knowledgable as to what I would be needing in a new car, I was ready. More

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Great experienc First time buying a car at Tufankjian and had a great experience. Everyone (especially Fred Zeiba) was extremely knowledgeable and helpful. Never First time buying a car at Tufankjian and had a great experience. Everyone (especially Fred Zeiba) was extremely knowledgeable and helpful. Never felt rushed or pressured. Would definitely recommend this dealership to anyone who is interested in buying a Toyota! More

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Excellent experience!!! Since my car was ready to fall apart, It was time to purchase a new one. I wanted to buy a toyota, so I reviewed many dealerships on yelp. The one tha Since my car was ready to fall apart, It was time to purchase a new one. I wanted to buy a toyota, so I reviewed many dealerships on yelp. The one that received the best reviews was the Toyota dealer in Braintree! So My son and I headed there last Sunday to look at some cars. We looked around the lot for a while to see what the Corrollas looked like. I liked the idea that no one actually bothered us at this point. I had e-mailed the manager , Bob Hyman, a few times , so I asked for him when we went into the showroom. . He introduced us to a young salesman named Fred Zeiba. I explained what I was looking for and Fred explained our options in a very courteous , personal and not pushy manner. I decided to lease a car and appreciated Fred's professional demeanor. I had an appointment at 7:30 on Monday evening, but had to wait a half hour or so because of a longer than expected previous appt. So when Fred was done explaining how everything worked, I had to spray him with the windshield washer fluid! Actually that was an accident, but I said it was because he was late. then we both laughed about it!!!!! My sales experience with Fred was definitely a good one and I wouldn't hesitate to recommend this dealership to friends and family. More

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new camry purchase I dealt with the most pleasant staff while purchasing a new car @ Toyota of Braintree, especially my salesman ,Fred Zeiba is a class act, a gentleman I dealt with the most pleasant staff while purchasing a new car @ Toyota of Braintree, especially my salesman ,Fred Zeiba is a class act, a gentleman that was extremely patient and courteous while I put him through the proverbial ringer.I can honestly write I wouldn't like to deal with a person that has my aggressive personality when purchasing a vehicle. I reached out to another dealership while going through this process and was told I had a very aggressive personality, that gentleman was right. Once I reached an agreement on the price 3 or 4 members of the sales staff came over and shook my hand and thanked me for giving them my business. The sales manager Bob Keough gave me the price I wanted for my trade which sealed the deal. Then I had another great experience when I had to finalize all the documents and deal with the finance department ,that gentleman was Bob Hadges. Bob was very thorough while making sure all the docs were correct and explained everything without rushing me through the completion of the sale.I know part of their job is to sell extra coverage,car starters and other services but I knew just what I wanted ( door guards) and found he just wanted to make sure I knew the other options and was very professional in doing so. The day I came to pick up my new car the owner and 2 sons were on the floor and they did the same as the sales staff, they came over and shook my hand and thanked me for my business. This is the 2nd new car purchase I made through Tufankjian ,I also assisted my daughter in purchasing a new car 3 years ago and went as far to send the sales woman a thank you card that they proudly displayed until last year. I will hand deliver the thank you card this time, a great experience , how many people can write that? I'm willing to bet quite a few if they dealt with this dealership. I'm 2 for 2 in dealing with this classy dealership. Respectfully Bobby Mahoney More

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Leased a car Castel And I were at Toyota Scion and met with Fred, he was so courteous and gave us an excellent service, he explained everything about the deal and Castel And I were at Toyota Scion and met with Fred, he was so courteous and gave us an excellent service, he explained everything about the deal and after that he showed us all the feature about the car, We will recommend friends to him. We graded him A+++ More

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Professionalism I have had to much information not told to me and have had to have the car serviced on two occasions already and I have only had the car for a few mon I have had to much information not told to me and have had to have the car serviced on two occasions already and I have only had the car for a few months now. I recommend other people choosing a different dealership so they are not all of a sudden thrown off by hidden fees not told to them to begin with. Thank you! More

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