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Fred Riddle
Fred Riddle at Cumberland Chrysler Dodge Jeep Ram

Fred Riddle

Sales

Cumberland Chrysler Dodge Jeep Ram

1550 Interstate Dr
Cookeville, TN 38501

not yet
rated
12 Reviews
not yet
rated

12 Reviews

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12 Reviews of Fred Riddle

May 19, 2023

Dealership Rating
Employee Rating

Dealing with Fred and Mark was easy and they listened to what I was looking for and helped me get exactly what I needed in a timely manner More

by BBGRAND2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Garrett , Dustin

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May 27, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your five-star rating. We know that shopping for a car can sometimes be overwhelming and we are glad to hear that Fred and Mark were able to make the process easier for you. We pride ourselves in listening to our customers in order to fully understand their needs so we can offer them the support and care they deserve during their car buying experience. We thank you for choosing Cumberland Chrysler Dodge Jeep Ram and hope to reward us with your business again soon!

March 15, 2023

Dealership Rating
Employee Rating

For the most part they are quick and easy to deal with. They are friendly. More

by REENE Mathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lawson, Mark Shirk, Mark Garrett

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Mar 21, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Cumberland Chrysler Dodge Jeep Ram, we really appreciate you taking the time to share your experience. We strive to make every visit enjoyable and to provide quick and easy service. It is great to know that our team was able to meet your expectations and make it a pleasant experience overall. We hope to continue providing excellent service in the future and look forward to seeing you again soon.

February 19, 2023

Dealership Rating
Employee Rating

Cumberland Dodge has always gave great customer service and repaired my vehicle when something was wrong More

by Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Garrett

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Feb 21, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for your kind words! We're glad to have been able to serve you well in the past, and we hope to do so again in the future.

February 10, 2023

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Employee Rating

It was very clean, and the customer service was excellent. Very affordable, and they took great care of my car. More

by ALAINA.E.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberta Love, Andy Claborn, Chad Hancock, Randy Callis, Josh Lawson, Mark Garrett, Tina Ledbetter, William Bryant , Chelsea Davis

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Feb 14, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram takes pride in providing excellent customer service. We're happy to hear that you found our dealership and services affordable. We hope to see you again soon!

December 01, 2022

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Employee Rating

Friendly, knowledgeable staff. Service department was amazing and got my car in and out in no time at all! I highly recommend Jason & the Chrysler Service/Express team. More

by jcrouch85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Corner, Roberta Love, Andy Claborn, Randy Callis, Josh Lawson, Mark Shirk, Mark Garrett , Chelsea Davis

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Dec 06, 2022

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting

November 30, 2022

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Employee Rating

Friendly, immediate service. Answered all all questions. Always available by phone. Given updates as needed. Repair looks great. Wonderful service! More

by SCOTT-WEIDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Corner, Andy Claborn, Chad Hancock, Randy Callis, Josh Lawson, Mark Shirk, Mark Garrett, William Bryant

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Nov 30, 2022

Cumberland Chrysler Dodge Jeep Ram responded

It’s great to know that you had such a wonderful experience when visiting our dealership

November 18, 2022

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Employee Rating

They got me in fast for oil change and check then back out really fast More

by christybull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberta Love, Andy Claborn, Chad Hancock, Randy Callis, Josh Lawson, Mark Garrett, Tina Ledbetter, William Bryant , Chelsea Davis

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Nov 21, 2022

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate the time it took for you to write this review

August 31, 2022

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Employee Rating

Kris was so very help and nice. More service person should be that way helpful. Thanks More

by RDMAYNARD61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 05, 2022

Cumberland Chrysler Dodge Jeep Ram responded

It's great to hear that your visit with us earned a 5-star rating

November 22, 2021

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Employee Rating

Great salesman, great service. Hands down! Glad I purchased my 2022 dodge power wagon with them. More

by shuck_brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberta Love, Andy Claborn, Chad Hancock, Randy Callis, Josh Lawson, Mark Shirk, Mark Garrett , John Fielden

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October 12, 2021

Dealership Rating
Employee Rating

Went in for my 6 months service, it was easy and fast love the service! Thanks again to my sales man Toby for reminding y'all are awesome! More

by apearson399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Corner, Roberta Love, Andy Claborn, Chad Hancock, Randy Callis, Josh Lawson, Mark Shirk, Mark Garrett , John Fielden

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