Fred Retzlaff

Outstanding service department. They are reliable and thorough. If there’s a problem with your car, they will find it, explain it, tell whether it’s urgent or can be postponed and i They are reliable and thorough. If there’s a problem with your car, they will find it, explain it, tell whether it’s urgent or can be postponed and if you choose, properly repair it. All that and a complementary car wash. More

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I had only good services experience with this dealership for the past eight years. Bravo for the past eight years. Bravo More

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Excellent service auto and personable Willing to listen to minor concerns and went to the extent to actually help to minor concerns and went to the extent to actually help More

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Had a great time seeing my friends there and and also praising the timely work on my car praising the timely work on my car More

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Went in for oil change and also balanced my tires. Seems like every time I leave car drives a little better Seems like every time I leave car drives a little better More

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It was a great experience. The staff was great. I was treated with kindness. Thank You The staff was great. I was treated with kindness. Thank You More

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Longer wait than I expected, but otherwise -- professional and personable, very clean waiting area, Fred is a very good service liaison. professional and personable, very clean waiting area, Fred is a very good service liaison. More

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Hyundai of Asheville service department is superlative. They greet you at the door of your car when you come in. Fred was the service team member who worked with me today and he could not have been more p They greet you at the door of your car when you come in. Fred was the service team member who worked with me today and he could not have been more professional or personable. The waiting room is beautiful and comfortable. Had some minor warranty work done on my car today and the service was finished in less time than they had projected. The service team is always efficient. I love getting a freshly washed car whenever I go to the dealership. This is the second car I’ve gotten from the dealership and my next car will be from the same people, they are the best! More

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Staff was very friendly and attentive. I received text message updates on what was being done to my car and when it was ready to be picked up. My car was washed...wow they even wiped off I received text message updates on what was being done to my car and when it was ready to be picked up. My car was washed...wow they even wiped off the bird poo from my window! Thank you! More

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Friendly professional educational convenient worth the time and investment feel safe and protected great choice time and investment feel safe and protected great choice More

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