Fred Gallucci
Fred Gallucci at Mercedes-Benz of the Woodlands
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Fred Gallucci

General Sales Manager

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
105 Reviews

Industry Experience

21 yrs, 6 mos

5.0

105 Reviews

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105 Reviews of Fred Gallucci

November 06, 2024

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Employee Rating

Clean clear communicator with excellent service and also very knowledgeable about the product who supported me throughout the familiarization phase and afterwards. Bent over backwards to attend to me during More

by Cyril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Mercedes-Benz of the Woodlands responded

Cyril, thanks for the fantastic review! We're thrilled to hear that our team's support made a difference during your experience. Your kind words about our service and product knowledge truly motivate us. We look forward to seeing you again!

November 05, 2024

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From the GM to the service and sales team the team is focused on quality and service. I have been a customer for many years and fully support them. Well done MBOTW! More

by Alex G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Alex! We’re thrilled to hear that our team’s dedication to quality and service has made a lasting impression on you. Your support means the world to us, and we look forward to exceeding your expectations for many more years to come!

August 10, 2024

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Recently had my MB windshield replaced. Dealership did a fantastic job, and my service advisor, John, was top tier. More

by lesliebx3
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Hi Leslie! Thank you so much for sharing your positive experience with us. We're thrilled to hear that our team, especially John, provided you with top-tier service during your windshield replacement. Your feedback means a lot to us and we appreciate your support!

July 26, 2024

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The professionalism and genuine care for customers is truly commendable. I felt valued throughout the entire process, and it reassured me that I made the right choice in choosing MB Woodlands dealership. More

by Andrea Cain
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Walding

Jul 29, 2024

Mercedes-Benz of the Woodlands responded

Andrea, thank you so much for sharing your positive experience with us! We are thrilled to hear that you felt valued and well taken care of during your visit with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

May 26, 2024

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Awesome customer service and exceptional help! Super kind and efficient team members who are truly willing to help you find what you need. They are a 100% guarantee! More

by Michelle Monroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Mercedes-Benz of the Woodlands responded

Michelle, we're thrilled to hear about your positive experience with our team! Providing exceptional customer service is our top priority, and we're glad to hear that you found our team to be kind and efficient. Thank you for your kind words and for choosing us!

April 26, 2024

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I bought my car from MBOTW about four and half years ago and their service department has been like a family in caring for my car. Thank you, Alex More

by Alex
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Mercedes-Benz of the Woodlands responded

Alex, thank you so much for your kind words! We are thrilled to hear that our service department has provided you with exceptional care for your car over the years. We truly value your loyalty and look forward to continuing to serve you in the future.

April 23, 2024

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Thank for the wonderful customer service. Juan expedited our service as we have a child in a wheelchair and our Sprinter is our only means of transportation. Adding an accessible loaner to yo More

by BWhitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Hutchins , Juan Renteria

Apr 24, 2024

Mercedes-Benz of the Woodlands responded

Bonnie, we are thrilled to hear about your positive experience with Juan and the exceptional customer service you received at Mercedes Benz of The Woodlands. Your feedback is invaluable to us, and we will certainly take your suggestion for an accessible loaner into consideration for future improvements. Thank you for your continued confidence in us!

April 21, 2024

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Excellent service for my inspection. Professional and polite service rep, Fred. He took care of everything! More

by lindariehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Mercedes-Benz of the Woodlands responded

Hi Lindariehl, thank you for the wonderful review! We're thrilled to hear that you had a positive experience with us during your inspection. We strive to provide professional and polite service to all of our customers, and we're glad that was reflected in your experience. Thank you for choosing us!

April 01, 2024

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The team at MBOTW went above and beyond to help me locate the right vehicle, and does an amazing job of servicing my Mercedes. I feel like I'm always greeted warmly, treated like family, and I appreciate e More

by simonsierra1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Mourtada

Apr 02, 2024

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, Simon. We are thrilled to hear that you had a positive experience with us at MBOTW. Our team takes great pride in providing exceptional service to all our customers. We look forward to welcoming you back and continuing to exceed your expectations.

March 29, 2024

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Employee Rating

Perfect Service! ! They picked up the car, kept me informed, and delivered it back to the house. Easy Peezey!!!! More

by Hot Rod
Recommend Dealer
Yes

Other Employees Tagged: Luis Osawa , Isaiah Service

Mar 29, 2024

Mercedes-Benz of the Woodlands responded

Hot Rod, thank you for sharing your positive experience with us! We're thrilled to hear that you found our service convenient and seamless. We appreciate your feedback and look forward to serving you again in the future.

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