Fred Crass

Great crew very helpful and informative. Went out of their way to get the car that I wanted. Went out of their way to get the car that I wanted. More

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I’m happy to own a Toyota, I can’t say the same about the experience I had here. The negotiation process was frustrating and disappointing. I felt that the approach taken by the sales team was pushy, dism experience I had here. The negotiation process was frustrating and disappointing. I felt that the approach taken by the sales team was pushy, dismissive, and at times outright disrespectful. Rather than working with me in good faith, it seemed like they were more interested in wearing me down than earning my trust. I expected a more professional and courteous interaction, especially when making such a significant purchase. The only reason I went through with the deal was because I believe in the Toyota brand and the quality of their vehicles—not because of the service I received at this dealership. I hope management takes this feedback seriously and works on improving how they treat customers during the sales process. Buying a car should be exciting, not exhausting. More

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Always a pleasure working with Jim Bell and the team at PBT. Fair negotiation and polite, no pressure discussion about options. Very happy with my second (new) truck purchase from the PBT team. PBT. Fair negotiation and polite, no pressure discussion about options. Very happy with my second (new) truck purchase from the PBT team. More

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Customer service was excellent! Jonathan Flagg, David Hunt and Papa Fred were very helpful and professional and knowledgeable. Jonathan Flagg, David Hunt and Papa Fred were very helpful and professional and knowledgeable. More

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Great customer service. Stayed late to help us finish the deal. Easy to work with! Go see them for all your car needs Stayed late to help us finish the deal. Easy to work with! Go see them for all your car needs More

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Lamar and Michael Moody took incredible care of me. I’m so excited to be a new Toyota owner and I will be back when it time to upgrade. I felt heard, cared for and supported from the time arrived until I’m so excited to be a new Toyota owner and I will be back when it time to upgrade. I felt heard, cared for and supported from the time arrived until I drove away as a new car owner! Also special shout out to Brian the GM for the extra support and care. The entire team was amazing! More

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Love my Corolla! The team has taken great care of me from purchase to my service experiences! The team has taken great care of me from purchase to my service experiences! More

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Just took delivery of my brand new 2025 Tundra 1794. Great service, friendly people. Would recommend to all my friends and family. Quality product. Very happy with all the people at Peter Boulware Toyot Great service, friendly people. Would recommend to all my friends and family. Quality product. Very happy with all the people at Peter Boulware Toyota, making this experience the best I ever had ! More

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I appreciate Brannon Snead, the dealership’s General Manager. Although he was direct and to the point, he was extremely fair and cared about my needs. Wish more people were like him. Thank you Brannon f Manager. Although he was direct and to the point, he was extremely fair and cared about my needs. Wish more people were like him. Thank you Brannon for being a straight shooter! More

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Brannon Snead is a true professional and I had an excellent experience with him and the rest of his staff. Thank you for caring and tending to our needs. excellent experience with him and the rest of his staff. Thank you for caring and tending to our needs. More

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