Frany Zepeda
Frany Zepeda at Group 1 Buick GMC South

Frany Zepeda | Page 39

Service Advisor

Group 1 Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

Contact Me
4.1
394 Reviews
4.1

394 Reviews

Write a Review

394 Reviews of Frany Zepeda

February 03, 2021

Dealership Rating
Employee Rating

It was a terrible experience, so I won’t be coming back! Get better cars and I will be back to buy them and quality. More

by matt.d.chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres

February 02, 2021

Dealership Rating
Employee Rating

Customer service is awesome. Very professional and they make you feel like family, definitely coming back for my next oil change and service. Thank you! Frany was awesome. More

by pedrotost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2021

Group 1 Buick GMC South responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 01, 2021

Dealership Rating
Employee Rating

Great place! Very professional Always look forward to bringing our Suburban there for the all maintenance! Great place with great people look forward to next time! More

by James Poullard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Andrews, Gaby Cano, Manny Escalon, Arturo Gonzalez, Rosie Hernandez, Gina Saez, Elyza Sanchez, Nora Torres

Feb 03, 2021

Group 1 Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 26, 2021

Dealership Rating
Employee Rating

I had to bring in my new truck for a light on the dash said parking brake repair needed , must bring it in seven day . So l did and they said it wasn’t covered under warranty because the brake line and wa More

by Not now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Group 1 Buick GMC South responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 26, 2021

Dealership Rating
Employee Rating

Frany was my Service advisor and went above and beyond to make sure that my experience at Beck and Masten South was over the top. More

by joey_coomer_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Escalon

Jan 28, 2021

Group 1 Buick GMC South responded

Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 24, 2021

Dealership Rating
Employee Rating

I been coming here for 15 yrs and always have great service.service department always treat me like family and always greet me by my name when arriving for my schedule service.thanks Manny you have a a More

by gonzalo-sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gaby Cano, Manny Escalon, Rosie Hernandez, Elyza Sanchez

Jan 27, 2021

Group 1 Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 24, 2021

Dealership Rating
Employee Rating

Friendly Easy to deal with. Over all everyone was helpful. From sales to finance. Irfan was a very good sales person and Frany was very helpful and nice. More

by gadank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Group 1 Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 23, 2021

Dealership Rating
Employee Rating

I have a new service advisor! Her name is Fran! She followed up and kept in touch with me regarding my repairs! She is a true asset to your company More

by SBECKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Escalon, Walter

Jan 26, 2021

Group 1 Buick GMC South responded

Thank you for this wonderful review and rating! We are so happy to see that we provided quality service and helped you find a car that fit your needs! Please let us know if there is anything else we can do for you, we hope to see you again soon! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2021

Dealership Rating
Employee Rating

The lady that took the repair was a real lady stayed on top of the repair and delivered on time thank you very much and keep up the good work More

by pelon8291955
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 25, 2021

Group 1 Buick GMC South responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 14, 2021

Dealership Rating
Employee Rating

The good thing about this dealership is they are family oriented they take care of their customers really well Manny follows through on any problems of your vehicles and gets it through service promptly. F More

by B.CARPANTER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hannah Wilson , Shannon Eiler, Manny Escalon

Jan 15, 2021

Group 1 Buick GMC South responded

Thank you so much for taking the time to share your kind words about your experience at Beck & Masten Buick GMC South! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

...
39

Dealership Inventory (363 Vehicles)

new 2026 Buick Enclave car, priced at $62,070
2026 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $51,920
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Rear-wheel Drive
used 2025 Ram 1500 car, priced at $65,312
2025 Ram 1500
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $94,524
2026 GMC Sierra 2500
new
Downpour Metallic exterior
Automatic
Four-wheel Drive
new 2026 Buick Envision car, priced at $46,129
2026 Buick Envision
new
White exterior
Automatic
All-wheel Drive
new 2026 GMC Terrain car, priced at $36,020
2026 GMC Terrain
new
Red exterior
CVT
Front-wheel Drive