Franny Gomez-Sanchez

Prompt and professional. Great service and friendky service managers. .My 4yo grandson comes along for service visits and loves to talk to the sales force about new vehicles. Great service and friendky service managers. .My 4yo grandson comes along for service visits and loves to talk to the sales force about new vehicles. The lattes and hot chocolate are a nice touch for waiters. Top notch all around. More

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Every one we dealt with was kind, professional and knowledgeable, which made the experience enjoyable. knowledgeable, which made the experience enjoyable. More

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Franny got me into a new sienna hybrid so I could have peaceful and elegant transportation for my grand children. He really 'sold' my 4yo one day when we were in getting my Rav4 serviced. Franny took g peaceful and elegant transportation for my grand children. He really 'sold' my 4yo one day when we were in getting my Rav4 serviced. Franny took great care of me and my family! He went out of his way to make sure we were well taken care of! Thank you Franny for great experience at Toyota of Manchester! More

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Excellent customer service, nice attention, nice wait room, I like all environments, my first service en that’s place definitely be back, thanks room, I like all environments, my first service en that’s place definitely be back, thanks More

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This place claims to be a no haggle dealership but then tries to charge you for these ridiculous fees. $500 to fill your tires with nitrogen, $600 for a geo-tag, $175 registration fee. Then they tried to l tries to charge you for these ridiculous fees. $500 to fill your tires with nitrogen, $600 for a geo-tag, $175 registration fee. Then they tried to low-ball us on our trade-in claiming that the brakes on our trade-in were rusty. It was all B.S. and we called their bluff so they eventually removed these charges as we held firm and we eventually got a good price on a car. They definitely try to take advantage of people who are not savvy car buyers. More

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I quickly discovered that my Toyota salesman ( Fran Gomez) was courteous, knowledgeable and a professional, He was well spoken, and quite familiar with the cutting edge Toyota Camry cutting edge techno Gomez) was courteous, knowledgeable and a professional, He was well spoken, and quite familiar with the cutting edge Toyota Camry cutting edge technology. Fran wasted no time during the sales process and he ensured that my total Toyota buying experience would be a memorable one. I also had the pleasure of dealing with Managers,,John Leedham and Charles Goodwin both of whom went out of their way to increase my confidence in the IRA Toyota of Manchester dealership. Once again proving that Professional leadership results in repeat customer business. These people are the true driving force which, in my opinion makes IRA Toyota of Manchester, stand out above from the rest of the competition! I will have no hesitation referring my family and friends to shop here at IRA. Respectfully, yours, William Soucy More

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Great experience great guy very professional I will buy here again see fran on next vechicle here again see fran on next vechicle More

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We could not test drive a used car we wanted because it had not gone through the service area, fine. We wanted to put money down, can't do that here. We could have bought it outright, except there were a f had not gone through the service area, fine. We wanted to put money down, can't do that here. We could have bought it outright, except there were a few things wrong with it. Waited a week, was notified it was ready, made an appointment for a few hours later, then emailed that it was sold. I won't go back! More

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Excellent service, our salesman made us feel like family. Friendly staff that made sure we got the car we needed. Friendly staff that made sure we got the car we needed. More

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This was a Toyota dealer that had a Ford F-150 that I have been looking for for about six months. There was an issue with the title and they agreed to hold the truck for a few weeks until the title arriv have been looking for for about six months. There was an issue with the title and they agreed to hold the truck for a few weeks until the title arrived. More

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