Frankie Guzman

Service Technician talks to you directly, came in to pick up and have programed a missing Key Fob from new Wagoneer S 4XE. Had appointment for this, they called the Service Technician, Frankie Guzman and h up and have programed a missing Key Fob from new Wagoneer S 4XE. Had appointment for this, they called the Service Technician, Frankie Guzman and he greeted me, told me how long it would take to program the new key. I told him I would be in the finance department to pay the balance due on the car. Frankie said he would come to the finance department and keep up updated on the service. Later he came to the waiting room I was in, gave me the new Key Fob and told me where in parked my car. Outstanding service, very few times that I can remember when I dealt directly with the service tech, I really appreciate working with someone who cares about the customer. More

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Frankie was so helpful during my oil change. Very knowledgeable and friendly and even helped to look into another issue with my vehicle and recommending a body shop. Very knowledgeable and friendly and even helped to look into another issue with my vehicle and recommending a body shop. More

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Great service, good people lots of helpful people to inform you with the maintenance and dealership if you’re buying a car they are also patient and understanding with your needs ask for frankly at serv inform you with the maintenance and dealership if you’re buying a car they are also patient and understanding with your needs ask for frankly at service and Curtis at the dealership More

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Frankie Guzman Is helpful and timely. Would recommend. Good nice. Good service. Above experience. Satisfied. Would recommend. Good nice. Good service. Above experience. Satisfied. More

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Thank you to Frankie for making it very easy to go in and get my car serviced, he let me know when I have on my package and made everything super clear! Definitely will be coming back with Frankie get my car serviced, he let me know when I have on my package and made everything super clear! Definitely will be coming back with Frankie More

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Buen servicio y muy buena atencion y siempre preocupados por mantener mi carro perfecto gracias a abigail duran por ayudarme en mi visita por mantener mi carro perfecto gracias a abigail duran por ayudarme en mi visita More

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My first oil change since having the vehicle and Frankie provided great customer service and answered questions I had. provided great customer service and answered questions I had. More

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I received excellent service from Frankie Guzman. Got new tires and an alignment. I highly recommend LACDJR. Thank you. Got new tires and an alignment. I highly recommend LACDJR. Thank you. More

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Frankie Guzman was able to change my tire efficiently, so I wouldn’t have to worry about driving it in the street. He did a really great job at explaining everything and I didn’t feel rushed through the proc I wouldn’t have to worry about driving it in the street. He did a really great job at explaining everything and I didn’t feel rushed through the process. More

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The salesman worked with me to get exactly what I wanted. I am overall extremely happy! I am overall extremely happy! More

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