Frankie Cao | Page 4

They are not always nice When my 5 year old BlueTec started timing out…..over and aver again they denied knowing what was wrong Than they announced BlueTec was a failed technology They finally “fix started timing out…..over and aver again they denied knowing what was wrong Than they announced BlueTec was a failed technology They finally “fixed” it after 2 years and gave me a whopping 3 year warranty Now my very expensive Mercedes which should have lasted well over 10 years may barely make it to 9 years You pay 30% more for everything they service on your car out of warranty Good Luck More

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It's always a great service! ! I would like to personally thank Frankie for his flawless service. From the moment I arrive, seeing the same familiar faces is just fabulous!!! ! I would like to personally thank Frankie for his flawless service. From the moment I arrive, seeing the same familiar faces is just fabulous!!! More

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Perfect Customer Services ! Thanks to Frankie for always making it easy to have vehicle service. Thanks to Frankie for always making it easy to have vehicle service. More

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Frankie is exceptionally knowledgeable about all products offered at Mercedes Benz of Coral Gables. He is always friendly, courteous and follows up throughout the service process. He has always given me grea offered at Mercedes Benz of Coral Gables. He is always friendly, courteous and follows up throughout the service process. He has always given me great advice on any questions or concerns I may have. Kudos! More

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Mercedes-Benz of Coral Gables does not disappoint. My last service visit was expedited. I was well informed of needed repairs and my car was returned in a timely manner. My last service visit was expedited. I was well informed of needed repairs and my car was returned in a timely manner. More

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Great service. Frank Cao was amazing. I was updated all time about the progress. Thank you Frank Cao was amazing. I was updated all time about the progress. Thank you More

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Frankie Cao was excellent. Attended to me promptly, had loaner car secured and communicated with me throughout experience including when the repairs were finished. Attended to me promptly, had loaner car secured and communicated with me throughout experience including when the repairs were finished. More

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I called my service advisor, Frankie Cao, who is always very friendly and cheerful, to say that I needed a tow. He gave me the number, they answered immediately and came that day. He kept me informed of th very friendly and cheerful, to say that I needed a tow. He gave me the number, they answered immediately and came that day. He kept me informed of the progress on my car. I received an invoice by text when my car was ready and paid...very easy! As soon as I arrived I was greeted and directed inside to retrieve my car which came a few minutes later. My car is running again. Yay! More

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I am a long time customer of MB Coral Gables because of the excellent service experience they consistently provide every time.Frankie Cao is excellent. the excellent service experience they consistently provide every time.Frankie Cao is excellent. More

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I am a long time customer of MB of Coral Gables because of the excellent service experience they consistently provide every time. Management and staff are dedicated professionals who keep innovating ways of the excellent service experience they consistently provide every time. Management and staff are dedicated professionals who keep innovating ways to add value and a satisfying experience, which now includes the convenience of Alto car service pick up and return. Alto is a great alternative to their loaner car fleet, especially when your car will be ready in a few hours or later same day. I feel that MB of Coral Gables Service is a significant, incomparable benefit of owning a Mercedes! More

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