Frankie Cao
Frankie Cao at Mercedes-Benz of Coral Gables

Frankie Cao | Page 3

Service Manager

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
5.0
108 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

108 Reviews

Write a Review

108 Reviews of Frankie Cao

December 15, 2023

Dealership Rating
Employee Rating

Service as always was exceptional, quick and efficient. no complaints. have been going here for over 20 and i am on my ninth Mercedes More

by lmhillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2023

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

October 23, 2023

Dealership Rating
Employee Rating

Mercedes Benz of Coral Gables runs such a professional operation! I just purchased a GLE53 AMG and my experience was outstanding. My sales representative was Peter Warwar, and he was informative, effic More

by Aferrer42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Mercedes-Benz of Coral Gables responded

It's great to hear that Peter was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new GLE53 AMG!Thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 07, 2023

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Employee Rating

I have been using this dealership for over 25 years and always received an excellent service and personal attention. Frankie Cao is now my assigned Service advisor after Tony Fuentes retired and I'm receiv More

by rubn001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Perez, Gabriel Camps , Sergio Betancourt, Richard Santalla

Jul 07, 2023

Mercedes-Benz of Coral Gables responded

Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

May 28, 2023

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Employee Rating

Being greeted by Albert Marrero was an exceptional experience. Albert treated me like I was the only customer in the building, truly making me feel like family. After introducing me to Frankie Coa, Fr More

by Wgm708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Marrero

May 28, 2023

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frankie and Albert here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 23, 2023

Dealership Rating
Employee Rating

Excellent customer service and top rated work. Total confidence in this dealer at all times More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2023

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 14, 2023

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Employee Rating

Your tow truck driver Jose Cruz went above and beyond to help me with my car. Thank you Jose! More

by angelleon150
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jose A Cruz

Apr 16, 2023

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

March 19, 2023

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Employee Rating

Excelent and unforgottable experience I’ve received the Best service and they give me the Best service. More

by mariaalejandra.navasgonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliseo Rivera

Mar 20, 2023

Mercedes-Benz of Coral Gables responded

Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

Mar 20, 2023

mariaalejandra.navasgonzalez responded

The Best service

January 22, 2023

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Employee Rating

Courteous and efficient. I like that you are assigned the same service clerk. Waiting area is comfortable with coffee and snacks available. More

by George Mihalakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 12, 2022

Dealership Rating
Employee Rating

Great customer service, professional staff, and friendly attentivee on time return and knowledgeable and helpful personalized service More

by nsomoano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 12, 2022

Mercedes-Benz of Coral Gables responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

November 22, 2022

Dealership Rating
Employee Rating

Frankie Cao always offered an outstanding attention. Having a car dropping me off and picking me up was also extremely helpful. Thanks More

by marcosgdomingues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Mercedes-Benz of Coral Gables responded

We are very happy to hear Frankie and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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