Frank Williams
Frank Williams at Schaller Honda

Frank Williams

Finance Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.8
190 Reviews
4.8

190 Reviews

Write a Review

190 Reviews of Frank Williams

February 18, 2025

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Employee Rating

They were trustworthy, honest, and reliable. They were helpful throughtout the entire process which made everything go smooth. More

by nathanielechevarria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Amber Centofanti , Olivia Claudio

Feb 18, 2025

Schaller Honda responded

Here at Schaller Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Nathaniel, and it was a pleasure having you at the dealership. We appreciate your review!

February 12, 2025

Dealership Rating
Employee Rating

Our sales guy Richard Small did a very good job handling our negotiations and sales process. More

by andre_ouellette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Rich Small

Feb 12, 2025

Schaller Honda responded

Andre, It's great to hear that Richard was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

February 07, 2025

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Employee Rating

They were professional, the processing in getting a car was amazing. They answered all my questions and concerns. More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Singleton, Mike Boucher, Amber Centofanti, Desiree Castellano , Forgot her name but she speaks Spanish and she is puertorican

Feb 07, 2025

Schaller Honda responded

Thank you, Liz, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 05, 2025

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straight forward professional. no games and why my family returns to renew our auto needs. we just took delivery of the 7th honda. The last 3 with sales associate Richard Small who More

by gulpzbrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Small

Feb 05, 2025

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

January 31, 2025

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Employee Rating

This dealership made my purchase really smooth. This was my first time financing a car, and I left feeling satisfied! More

by denzel99n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Rich Small

Feb 02, 2025

Schaller Honda responded

Denzel, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2025

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Employee Rating

Jackie and I had an very happy about our experience at this dealership. We found the atmosphere very friendly. We love the deal we got and have told friends about our experience. More

by jprjer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Boucher, Amber Centofanti , David in sales 5 stars

Jan 27, 2025

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 11, 2025

Dealership Rating
Employee Rating

I worked with LoriAnn Close and she was amazing. I don’t know who the other names were on the previous page but she deserves all the credit. I observed all the other salespeople there while I waited More

by meganablebron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone , Loriann Close

Jan 12, 2025

Schaller Honda responded

Thank you for your kind words for Loriann and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

January 11, 2025

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Employee Rating

My salesperson was Loriann Close, not Dylan Celone. Loriann was very pleasant, extremely responsive, and very thorough. I would highly recommend her to anyone purchasing a vehicle More

by smconne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone , Loriann Close

Jan 12, 2025

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Loriann! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 10, 2025

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Employee Rating

Not a good experience i wouldn't recommend anyone. They wasn't transparent and they try to bamboozled me in taking an unfair deal. After I found out they ware not being fair they started to be unpleas More

by lamar.rgayle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Piotr Jurkowski, Sarah Peschke

Jan 13, 2025

Schaller Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 10, 2025

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Employee Rating

Rich was great and love the car. Would recommend you guys to anyone in the market for a car. More

by ccrase1979
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Rich and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

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