Frank Williams
Frank Williams at Schaller Honda

Frank Williams

Finance Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.8
172 Reviews
4.8

172 Reviews

Write a Review

172 Reviews of Frank Williams

December 21, 2024

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Employee Rating

Everyone was very helpful and answered all my questions. I love my car and would recommend Schaller. More

by lmuzzy
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

December 21, 2024

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Employee Rating

I am a customer since 2008 and I have to say this last car transaction was the best experience I’ve had. Everyone took the time to make sure I was satisfied and treated me with respect. They did a fantast More

by nonnie2nutty
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone , Lori Closen

December 03, 2024

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Not sure who Dylan is but SABRINA was the one to help me out and she did a FANTASTIC job! More

by Vwking99
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Amber Centofanti , Sabrina

Dec 03, 2024

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sabrina and our team, and we look forward to working with you again.

December 03, 2024

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Employee Rating

The salesman, patryk, with whom we dealt was clueless about the car in which we were interested. For example, when asked what the eco button did, he said “that’s just a button they put on there”. 🤦🏻 He More

by alexandraschaal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Patryk Jurkowski

Dec 06, 2024

Schaller Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Dec 07, 2024

alexandraschaal responded

Patryk also commented that it was my daughter’s first “beater”. I’d just paid 13k for a “beater”. Dude isn’t at all good at his job.

December 02, 2024

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Richard Small is the best salesman. Low pressure but incredibly personable and kind. He followed through and was very helpful. More

by scofieldc
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mike Boucher, Rich Small

Dec 03, 2024

Schaller Honda responded

Here at Schaller Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Richard, and it was a pleasure having you at the dealership. We appreciate your review!

December 01, 2024

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Very nice experience was able to leave dame day with my car everyone was pleasant More

by gpatafio1992
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Trade-in Experience
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Recommend Dealer
Yes
Dec 02, 2024

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 26, 2024

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The staff were very helpful and the women that worked with me was amazing!!! I will be recommending this dealership. More

by Nicole Puzycki
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone , Sabrina. Was amazing!!!!! 10 stars

Nov 27, 2024

Schaller Honda responded

Nicole, thank you so much for choosing Schaller Honda! Please let us know if we can be of any more assistance.

November 25, 2024

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Great and supportive Really helped me find what was right for me Appreciate the help More

by shreesun555
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Trade-in Experience
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Recommend Dealer
Yes
Nov 27, 2024

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

November 21, 2024

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Employee Rating

Great customer service. Great people. Rich, Mike, Dillon, Frank, Pat, and others were respectful and professional. More

by thaleshro
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Nov 21, 2024

Schaller Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

November 17, 2024

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Employee Rating

Had a great experience while buying my car. Very accommodating and listened to my needs More

by neproffitt
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Rich Small

Nov 18, 2024

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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