Frank Wallace
Frank Wallace at Gunn Nissan

Frank Wallace | Page 12

Sales

Gunn Nissan

750 NE Loop 410
San Antonio, TX 78209

4.9
171 Reviews
4.9

171 Reviews

Write a Review

171 Reviews of Frank Wallace

September 26, 2021

Dealership Rating
Employee Rating

They did a great job. They never do the typical dealer B.S. where they try and tell you everything is wrong with your car, just what’s wrong. Will certainly be bringing my car back! More

by Ncarlson0507
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Alvarez, John Jimenez, Alejandro Carrera, Kevin Jackson , Brian Blount, Luis Campos, Raul Guzman, Victor Magallanes Jr, Joe Ramirez

Sep 27, 2021

Gunn Nissan responded

Thank you for taking the time to leave this super FIVE STAR review, I am proud to know that our team was quickly able to diagnose and service your vehicle while delivering the excellent customer service we strive to provide each of our valued customers. We look forward to welcoming you back to Gunn.

September 18, 2021

Dealership Rating
Employee Rating

I just bought my 5th car from Gunn, mostly because of the salesman , Frank Wallace who helped me find the car I wanted and went out of his way to facilitate every step of the process More

by cyberpeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Aguilar

Oct 21, 2021

Gunn Nissan responded

Thank you for your stellar FIVE STAR review of your recent visit to Gunn. Five cars!! Thank you for your continued support and loyalty to Gunn. I am proud of Frank and our sales team and will pass on your comments to his leadership team. Going above and beyond for our customers is what Gunn is known for and I am proud we delivered that level of service to you. Congratulations on your new car, and drive safe out there!

September 16, 2021

Dealership Rating
Employee Rating

This is the sixth Nissan we've bought from Frank over sixteen years. He and the dealership are great, and that's why we keep coming back. More

by Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge - also great to work with

Feb 15, 2022

Gunn Nissan responded

We’re glad we were able to provide you with a great customer service experiences. Please let us know if there is ever anything that we can do for you! Thank you for your confidence and loyalty to Gunn Nissan.

September 05, 2021

Dealership Rating
Employee Rating

Personable a d helpful. Prompt and I appreciate Frank amd KJ taking great care of me. Frank proactively reached out to tell me the car was still avail. Then he and KJ helped with the concerns i has More

by Mustang owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Zapata , Socrates Lopez, KJ amd Moe and fifnace

Sep 07, 2021

Gunn Nissan responded

Mustang owner, thank you for your stellar FIVE STAR review of your recent visit to Gunn Nissan. I am proud of Frank and KJ and will pass on your comments to their leadership teams. Going above and beyond for our customers is what Gunn is known for and I am proud we delivered that level of service to you. Congratulations on your new car, and drive safe out there!

August 22, 2021

Dealership Rating
Employee Rating

Always the best customer service from Frank Wallace. We are loyal customers and share our great experiences with friends and family. More

by gcordovahc88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh in Finance

Aug 26, 2021

Gunn Nissan responded

Thank you for your FIVE STAR review of your recent Gunn Auto visit. I am proud to know that Frank has continued to deliver the excellent customer service we strive to provide each customer. We appreciate your loyalty and welcome your referrals. Drive safely!

July 30, 2021

Dealership Rating
Employee Rating

This is my third vehicle I have purchased from Gunn And I’m very happy with the service I have received and the sales person Frank Wallace made the car buying experience very seamless and easy. More

by bburris9663
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Socrates Lopez

Aug 03, 2021

Gunn Nissan responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience.

July 15, 2021

Dealership Rating
Employee Rating

Gunn Nissan has a well earned reputation for efficiency, integrity, and reliability in addressing all customer needs. Support staff are very customer friendly, well informed, and provide excellent follow up More

by Douglas Dionne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis Contreras, Jorge Casaus F & I Mgr.

Jul 19, 2021

Gunn Nissan responded

Thanks so much for the great feedback! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. We're glad to have you as part of the Gunn family!

June 22, 2021

Dealership Rating
Employee Rating

Gunn Nissan has been my go to dealership because of their professionalism, courtesy and customer service oriented approach. I have purchased 3 Titan trucks in the past 8 1/2 years from Gunn. Not a thing wr More

by steve.engel
Recommend Dealer
Yes

Other Employees Tagged: Josh, Five Stars

Jun 23, 2021

Gunn Nissan responded

Thank you so much for your positive feedback! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 25, 2021

Dealership Rating
Employee Rating

Friendly, easy to deal with, and convenient. I was able to turnover two leases in a few hours. I will come back for my next car. More

by SK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Gunn Nissan responded

Thanks for the feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

May 22, 2021

Dealership Rating
Employee Rating

Prompt, professional, do what they say, always call with an estimate before doing the work. I will continue to do business with Gunn. They make the sales/service a good experience More

by sglazener
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Zapata , Louis Contreras, Socrates Lopez

May 25, 2021

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

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