Frank Valanzola
Frank Valanzola at Honda of Toms River
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Frank Valanzola

Finance Manager

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.7
147 Reviews
4.7

147 Reviews

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147 Reviews of Frank Valanzola

June 21, 2024

Dealership Rating
Employee Rating

Salesman seemed distracted and disinterested. I had to call after 30 days to get my plates. Sent me out with the fuel light on in my purchased vehicle. I had an OTD agreement and they charged me More

by ROTORHEAD511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jamel Pitts

Jun 25, 2024

Honda of Toms River responded

Thank you for sharing your feedback with us. We understand your concerns and appreciate you taking the time to provide this valuable information. Please feel free to reach out to us directly so we can address your specific issues and work towards a resolution. Your experience is important to us, and we are committed to ensuring your concerns are addressed promptly. Sincerely, The Honda of Toms River Team

June 19, 2024

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Employee Rating

Good salesman not pushy very polite and friendly , Frank was very helpful with the loan application More

by sharonrivera3920
Recommend Dealer
Yes

Other Employees Tagged: Joseph Sabatino

Jun 24, 2024

Honda of Toms River responded

Thank you for choosing Honda of Toms River and for sharing your positive experience with us, Sharon! We appreciate your kind words about Frank. We're thrilled to hear that you found the process smooth and enjoyable. We look forward to assisting you in the future! Sincerely, The Honda of Toms River Team

June 14, 2024

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Very confident and enthusiastic dealer. Made me feel welcomed and was very open while talking. More

by NICHOLASSTILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yostin Gomez

Jun 18, 2024

Honda of Toms River responded

Thank you for choosing Honda of Toms River! We are thrilled to hear about your positive experience with us. We pride ourselves on creating a welcoming and open environment for our customers. We hope to see you again soon for all your automotive needs! Sincerely, The Honda of Toms River Team

June 08, 2024

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Employee Rating

Very good service and take care customer fast good car and clean many modern for looking More

by PRASAPAIRIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Vizcaino Martinez

Jun 13, 2024

Honda of Toms River responded

Thank you for the positive feedback on your experience with Honda of Toms River! We're thrilled to hear that you appreciated our excellent service and the care we provide to our customers. We take pride in offering a wide selection of modern, clean vehicles. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

June 06, 2024

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Employee Rating

I had a great experience at the dealership, they took care of me well. Everyone was so professional and overall great experience 👍 More

by adorantez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Honda of Toms River responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit to Honda of Toms River. We aim to provide top-notch service and are glad that you felt well taken care of by our professional team. We look forward to welcoming you back again in the future! Sincerely, The Honda of Toms River Team

June 06, 2024

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Employee Rating

Dealership was clean, everyone helpfull. Greeted immediately when we entered. Test drive was very good More

by LEEKIRCH
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Seaman

Jun 11, 2024

Honda of Toms River responded

Thank you for sharing your positive experience at Honda of Toms River! We are delighted to hear that you found our dealership clean, our team helpful, and your test drive enjoyable. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Honda of Toms River Team

June 06, 2024

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Employee Rating

Amazing experience 10/10 customer service I would recommend everyone shops at Honda in Toms River More

by HUNTERBRENNAN15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 11, 2024

Honda of Toms River responded

Thank you for the kind words! We appreciate your recommendation and are thrilled to hear about your amazing experience with us. We look forward to welcoming you back to Honda of Toms River in the future. Drive safely! Sincerely, The Honda of Toms River Team

May 20, 2024

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Employee Rating

We are repeat customers and have always been pleased with service and assistance from this dealership. More

by ASHLEY.NICOLE314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Lazaro, Adel Kamel

May 22, 2024

Honda of Toms River responded

Thank you for being a loyal customer, Ashley! We are thrilled to hear that you have consistently had positive experiences with Honda of Toms River. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Feel free to share your experiences with others! Sincerely, The Honda of Toms River Team

May 20, 2024

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Employee Rating

I worked with Doug Lazaro at the end. I would highly recommend him, his attention to detail & aim to please. The entire sales/purchase process was handled in a very professional manner. More

by GBCHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Lazaro

May 22, 2024

Honda of Toms River responded

Thank you for the fantastic 5-star review! We are thrilled to hear about your positive experience working with Doug at Honda of Toms River. It's great to know that he provided excellent attention to detail and aimed to please. We are delighted that our team made the sales/purchase process professional and enjoyable for you. Please do not hesitate to reach out if you need anything in the future. See you again soon! Sincerely, The Honda of Toms River Team

May 18, 2024

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Employee Rating

Had to get a car unexpectedly and Mel and Frank did an excellent job of getting me a car that suited my needs and budget with no hassle. It was a very simple buying process and they were incredibly friend More

by K.PERCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamel Pitts

May 22, 2024

Honda of Toms River responded

We're delighted to hear that Mel and Frank provided you with a smooth and hassle-free car buying experience at Honda of Toms River. We appreciate your recommendation, and we're thrilled that we could help you find a car that suits your needs and budget. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Honda of Toms River Team

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