Frank Torres

So I have been using this service department for many years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and righ years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and right off the bat, he was nice and courteous. I knew we would get along great. I asked for a date to drop off my truck for said services. He said we could make an appointment for a couple weeks out. Then he said well wait a minute, call me Saturday (the next day) and we will see if we can work you in!! So I did and got all my requested items addressed. Found I needed a patch in my tire and of other things he thought I would need going forward. Not pushy, not threatening, not trying to shove unnecessary services on me! I like that!! I definitely will continue my relationship with Joe and the outstanding group he works with!! Nothing but good coming out of that company!!! Oh and they were very careful with my 2021 Dodge Durango! Also everyone I dealt with was kind and courteous!! More

by TDargento Verified Customer Verified Customer

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Called and set up an appointment for an oil change. Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they s Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they said it would be. I'm very happy with my experience at the dealership. More

by Russ Verified Customer Verified Customer

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My car has been in the shop for over a week with an electrical issue and no word from the dealership about what might be happening. Their communication about what is happening is lacking at best. electrical issue and no word from the dealership about what might be happening. Their communication about what is happening is lacking at best. More

by jkelliott Verified Customer Verified Customer

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Service was great! Was in and out in under an hour. Everyone was friendly and helpful. Was in and out in under an hour. Everyone was friendly and helpful. More

by GUYTA18 Verified Customer Verified Customer

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You now no longer honor the free oil changes that were part of the deal when we bought the truck new in 2017 this was a valuable part of the deal to us . Now we no longer feel loyal to this dealership be part of the deal when we bought the truck new in 2017 this was a valuable part of the deal to us . Now we no longer feel loyal to this dealership because you don’t honor our deal. More

by Lulumoo6 Verified Customer Verified Customer

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Prompt scheduling of the visit and prompt completion of the work. Delivered as promised. Thanks! the work. Delivered as promised. Thanks! More

by rdiraddo Verified Customer Verified Customer

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They are so helpful and pleasant and give me incredible peace of mind. My experiences with everyone there have been excellent. Cynthia is a real asset to their customer service and Frank is always super at peace of mind. My experiences with everyone there have been excellent. Cynthia is a real asset to their customer service and Frank is always super attentive to my concerns. Major kudos! More

by stephinny Verified Customer Verified Customer

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Pleasure to deal with the service dept. . priced fairly and everything promised was done on time. . priced fairly and everything promised was done on time. More

by tar4311 Verified Customer Verified Customer

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Always have a great experience here! It's worth the dive across the city to get my Jeep serviced here. Thank you!! It's worth the dive across the city to get my Jeep serviced here. Thank you!! More

by agolden4470 Verified Customer Verified Customer

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Repaired everything i asked except for left headlight which has no low beam. Service department still passed it gor an inspection. I made another appointment on March 1 to repair it. More of my time an which has no low beam. Service department still passed it gor an inspection. I made another appointment on March 1 to repair it. More of my time and money. More

by BLAKELY18 Verified Customer Verified Customer

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