Frank Sumpter IV
Frank Sumpter IV at Ken Ganley Nissan Mayfield
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Frank Sumpter IV

General Sales Manager

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
174 Reviews

Industry Experience

15 yrs, 1 mo

4.9

174 Reviews

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174 Reviews of Frank Sumpter IV

March 03, 2025

Dealership Rating
Employee Rating

Great sales experience the entire staff was friendly and helpful! Would recommend Ken Ganley Nissan Mayfield to all my friends and family More

by Sarah crismen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Ken Ganley Nissan Mayfield responded

Hi Sarah, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 14, 2024

Dealership Rating
Employee Rating

It was my first visit for a complimentary oil change, and I was very impressed. The customer service was top notch. I plan to return for future car servicing needs. More

by roselynjones565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

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Always respectfully giving the best recommendations and courtesy . Sitting area and bathroom is always nice and clean/fresh. More

by DOROTHEA.ROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Nov 29, 2024

Ken Ganley Nissan Mayfield responded

Hi Dorothea, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2024

Dealership Rating
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I have my car serviced there and I have had good experiences there. I will continue to take my Murano for maintenance issues to this dealership. More

by MARVIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brent Johnson, Michael Yurczak, Patti Takach, Maranda Seither, Bobby Lohn , Ian Behra, Kamal Rida, BECKY ROACH

Nov 27, 2024

Ken Ganley Nissan Mayfield responded

Hi Marvin, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

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Employee Rating

Great service and attention to detail. I feel like they weren't trying to overcharge me and cared More

by Charityharris18
Recommend Dealer
Yes

Other Employees Tagged: Brent Johnson, Michael Yurczak, Patti Takach, Maranda Seither , Ian Behra, Korey Kainec, Kamal Rida, BECKY ROACH

Nov 14, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

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Employee Rating

I am absolutely one hundred percent happy with the serviced I received from Mark. Thank you. More

by sabrinastephens15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

Dealership Rating
Employee Rating

Great customer service and excellent work good communication skills and very knowledgeable and helpful staff 10/10 More

by STACEYMATTHEWS132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Johnson, Michael Yurczak, Patti Takach, Maranda Seither , Ian Behra, Korey Kainec, Kamal Rida, BECKY ROACH, Adam

Oct 26, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

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Employee Rating

Great people great service did not have to wait long. Love Ken ganely Nissan mayfield. More

by Foxy girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Johnson, Michael Yurczak, Patti Takach, Maranda Seither , Ian Behra, Korey Kainec, Kamal Rida, BECKY ROACH, Brian Kazdin the best salesman ever.

Oct 26, 2024

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Dealership Rating
Employee Rating

Great staff, friendly atmosphere, very easy to do business with. Highly recommend for sales or service More

by bobbymario64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Johnson, Michael Yurczak, Patti Takach, Maranda Seither , Ian Behra, Kamal Rida

Oct 18, 2024

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Dealership Rating
Employee Rating

Everything was explained thoroughly and professionally. The staff is always accommodating and professional. Thank you More

by PEEBLESMIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Johnson, Bobby Bray, Michael Yurczak, Steven Hohs, Maranda Seither , Ian Behra, Korey Kainec, Darlene - Title Dept, always pleasant

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