Frank Straface
Frank Straface at Sloane Toyota of Malvern

Frank Straface | Page 23

Sales Consultant

Sloane Toyota of Malvern

593 Lancaster Ave
Malvern, PA 19355

Contact Me
4.9
335 Reviews

I have been in the auto industry for 13 plus years now. I've worked with both pre owned and new car sales. I was born and raised in Philadelphia and have been there my entire life. I am a huge Philly sports fan. I have a wife, 2 Boys another on the way along with 2 crazy French bulldogs named Slater. (named after greatest TV show of all time) and Bentley. #gobirds

Dealership Experience

12 yrs, 1 mo

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

4.9

335 Reviews

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335 Reviews of Frank Straface

November 04, 2020

Dealership Rating
Employee Rating

I am a repeat customer at the Malvern dealership and just got my 5th Toyota vehicle. This was by far the easiest and pleasant car shopping experience ever. Frank Straface was awesome. He was patient and e More

by prminnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Sloane Toyota of Malvern responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

November 03, 2020

Dealership Rating
Employee Rating

Very helpful, patient, friendly and cooperative. Was willing to answer all of our questions. We travelled a distance to get the car and it was just as advertised. Assisted in financing and arranged fo More

by Michaelvig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Sloane Toyota of Malvern responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

November 03, 2020

Dealership Rating
Employee Rating

Frank was great and made buying process painless. Got back to me with any questions in a timely manner. Would recommend him to family and friends More

by jrosansky19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Sloane Toyota of Malvern responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Frank was there to provide you with such exceptional service! Thank you for choosing Sloane Toyota of Malvern and congratulations on your new car! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

November 03, 2020

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Employee Rating

Frank, Mike and Josh were all respectful and helpful. They made the truck-buying process quick and pretty painless. They truly valued my business. I traveled approximately 2 1/2 hours each way for this t More

by nsouza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh, Mike

Nov 04, 2020

Sloane Toyota of Malvern responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

October 27, 2020

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Employee Rating

I purchased my son first car from here. The dealer had me in and out within two hour. My sales man was very friendly. I would recommend this dealer to family and friends. More

by Shayrobinson267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

Sloane Toyota of Malvern responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

October 24, 2020

Dealership Rating
Employee Rating

I been working with frank for the last 6 years It’s I been working with frank for the last 6 years It’s always a great and easy experience No stress at all with working with frank He is very frien More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Sloane Toyota of Malvern responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

October 21, 2020

Dealership Rating
Employee Rating

I've had the most amazing experience buying a car. The most friendliest people I've ever met. Frank is the best, he made everything so effortless, smoothest transaction out there. He answered all my quest More

by LevB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Sloane Toyota of Malvern responded

Lev, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

October 12, 2020

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Employee Rating

I have returned as a customer because I believe in excellent customer service. While I live an hour away Frank has been so helpful in helping me get a new car!! Customer service is excellent and I wou More

by Msgardell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Finance Associate

Oct 14, 2020

Sloane Toyota of Malvern responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

October 11, 2020

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Employee Rating

Quick and easy! Frank and Josh were very friendly, knowledgeable, and great to work with! It was a very pleasant vehicle purchasing experience. Love the new truck! More

by Lisa W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Sloane Toyota of Malvern responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

October 06, 2020

Dealership Rating
Employee Rating

I called ahead to see my options and Frank was very informative and communicative. I told him my situation with confidence and he chose a right car for me. The car was waiting for me to test drive when More

by srb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Sloane Toyota of Malvern responded

Thank you for taking the time to share with us! The goal of the Sloane Toyota of Malvern team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

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