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Frank Sesso

Overview Reviews (5) Inventory (214)

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Frank Sesso

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Frank Sesso

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Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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5.0

5 Reviews

Overview Reviews (5) Inventory (214)

Dealership Experience

19 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

5.0

5 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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5 Reviews of Frank Sesso

June 14, 2024

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Employee Rating

Everything was great as always. Staffs are friendly and helpful. I would love to come back Staffs are friendly and helpful. I would love to come back More

by linhhuynh18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joey Ryan

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Jun 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review! We appreciate your kind words about our friendly and helpful staff at Jim Norton Toyota. We look forward to welcoming you back for your next visit. Sincerely, Courtney, Jim Norton Auto Group

May 29, 2024

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Employee Rating

Too expensive anymore for my taste. I had the same exact repair on another house hold vehicle (nethier are elaborate) and I got it fixed for $800 less than what Toyota estimated it I had the same exact repair on another house hold vehicle (nethier are elaborate) and I got it fixed for $800 less than what Toyota estimated it would cost on my Camry of the same age. Also the time before the shop was carless and left a hubcap on loose where it came off and was lost. No credit given for that?! More

by mthom2001

Verified Customer

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Recommend Dealer

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May 30, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you sharing these concerns and have immediately forwarded them to our management team.We are looking into the issues mentioned and thank you again.Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we can discuss this with you directly Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

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Great experience - everyone was friendly and helpful- money well spent. Looking forward to future visits as needed. money well spent. Looking forward to future visits as needed. More

by kevinnmatthews

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes , Bill

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Mar 26, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience, Kevin! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

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Employee Rating

Took care of issue promptly and with no hassle on about the need to resolved the need to resolved More

by jsmillar

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff 'Stewart' Cantrell

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Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 09, 2024

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Employee Rating

I always have a pleasant experience when I have to be there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner or Tacoma and then pick me as the winner... Just putting it out in the universe ;) More

by jnick.joseph.nick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Dakota Jacoby, Zeb Freter, Jeff Lauinger

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Feb 09, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

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