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Frank Poartfleet

Overview Reviews (64) Inventory (300)

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Frank Poartfleet

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Frank Poartfleet

Buyers Assistant

AutoMax Ocala

1918 SW 17th Street
Ocala, FL 34471

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4.7

64 Reviews

Overview Reviews (64) Inventory (300)

4.7

64 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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64 Reviews of Frank Poartfleet

December 02, 2024

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Employee Rating

Was promised Full tank and nothing. I had good service up until then. Its about your word not the money, I had good service up until then. Its about your word not the money, More

by LUIGI9713

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Richard Wood, Annette Evangelista

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Dec 06, 2024 -

AutoMax Ocala responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Team at AutoMax Ocala

November 20, 2024

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Employee Rating

I stopped in a couple days later and walked past Frank. I said hi and he didn’t recognize me or ask how I was liking my new ride. No one showed me any of the operations of the vehicle. I called and left a I said hi and he didn’t recognize me or ask how I was liking my new ride. No one showed me any of the operations of the vehicle. I called and left a message regarding gettin the factory pin for door how to obtain and no one has ever called back. More

by lgdemars

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andres Gonzalez , Leea

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Nov 20, 2024 -

AutoMax Ocala responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out. We hope you're enjoying your new vehicle. The Sales Team at AutoMax Ocala

September 12, 2024

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Employee Rating

Frank and Annette were FANTASTIC! !! They were polite, courteous empathetic and kind. I would highly recommend CarMax to anyone. !! They were polite, courteous empathetic and kind. I would highly recommend CarMax to anyone. More

by DEJALMILLER70

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Annette Evangelista

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Sep 13, 2024 -

AutoMax Ocala responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

August 13, 2024

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Employee Rating

Frank was very helpful and professional while I was looking for a car or truck that I was looking for to purchase. He listened and was very attentive while understanding my needs. Frank provided outst looking for a car or truck that I was looking for to purchase. He listened and was very attentive while understanding my needs. Frank provided outstanding customer service & has great communication skills. JOB WELL DONE Frank! More

by Tesha

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jesse Smith

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Aug 13, 2024 -

AutoMax Ocala responded

Thank you, Tesha, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frank here at AutoMax Ocala. The Sales Team at AutoMax Ocala

July 16, 2024

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Employee Rating

Very good service from start to finish. Very quick process if have your business in order Very quick process if have your business in order More

by patriotsforever

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 16, 2024 -

AutoMax Ocala responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Sales Team at AutoMax Ocala

June 11, 2024

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AutoMax was amazing. This will now be my go to location any time that I am in need of a vehicle. Their friendlyness and professionalism were top knotch. This will now be my go to location any time that I am in need of a vehicle. Their friendlyness and professionalism were top knotch. More

by DIGITALNIGHTOWL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Annette Evangelista, Maykel Gonzalez

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Jun 11, 2024 -

AutoMax Ocala responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

May 23, 2024

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This was the best experience of my life, Frank helped me pick the vehicle I needed to be able to do what I need on my mini 🚜 farm pick the vehicle I needed to be able to do what I need on my mini 🚜 farm More

by BRENT.G.STEEL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Dippolito, Andres Gonzalez, Elsie Rivera

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May 29, 2024 -

AutoMax Ocala responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at AutoMax Ocala are glad to have you as a customer. The Sales Team at AutoMax Ocala

May 06, 2024

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Employee Rating

Everything went great everybody was polite. They where willing to negotiate. It was a pleasant experience. They where willing to negotiate. It was a pleasant experience. More

by BOBBIEWALLER1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andres Gonzalez

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May 06, 2024 -

AutoMax Ocala responded

Hi Bobbie: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

April 14, 2024

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Amazing customer service very friendly staff definitely the only dealer I will go to for all of my vehicles in the future. the only dealer I will go to for all of my vehicles in the future. More

by jewelsgriffis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Annette Evangelista

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Apr 14, 2024 -

AutoMax Ocala responded

Thank you so much for choosing AutoMax Ocala! Please let us know if we can be of any more assistance! The Sales Team at AutoMax Ocala

April 08, 2024

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Employee Rating

Great selection of vehicles and wonderful sales and financing staff. We will go there again for our next vehicle purchase. financing staff. We will go there again for our next vehicle purchase. More

by GENTRYSTORM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Felipe Calcano, Binyamiyn Jackson, Ryan Cruz, Annette Evangelista, Malick Hayden

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Apr 08, 2024 -

AutoMax Ocala responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala, we look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

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