Frank Perez

Frank is very helpful and friendly and professional and returns my phone calls quickly and efficiently returns my phone calls quickly and efficiently More

by Scott.stephenson1966 Verified Customer Verified Customer

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Service excellent and the car drop off was great. The employees were also very nice.. The employees were also very nice.. More

by Gramcracker Verified Customer Verified Customer

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Very pleased with my dealings with Frank Perez. Very professional and courteous. Always a positive experience Very professional and courteous. Always a positive experience More

by LAURA1274 Verified Customer Verified Customer

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Great service and knowledge from everyone I encountered! Whatever I requested was met with satisfactorily! Thank you Mitch in sales and Frank in service! Whatever I requested was met with satisfactorily! Thank you Mitch in sales and Frank in service! More

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Great! Really? Everything and everyone did a great job as usual. Not a fan of the survey. Ken Garff and its folks are wonderful (5). Survey(0). Really? Everything and everyone did a great job as usual. Not a fan of the survey. Ken Garff and its folks are wonderful (5). Survey(0). More

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Needs Major improvement has a Hostile customer facing environment very much who you know or your not worth the time Prices change without warning and can't be explained even by management also if you don environment very much who you know or your not worth the time Prices change without warning and can't be explained even by management also if you don't give a satisfactory review they continue to resend the review over and over again with any follow-up to try and force you to change it very shady! More

by showersjohn12 Verified Customer Verified Customer

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Frank was AMAZING to work with and I would highly recommend him to anyone. He was very knowledgeable and personable and did everything in his power to make a very expensive repair a little easier to recommend him to anyone. He was very knowledgeable and personable and did everything in his power to make a very expensive repair a little easier to handle. Compassion goes a long way when working with the public and he did an excellent job. More

by scott.katie.young Verified Customer Verified Customer

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Ken Garff Honda Riverdale is the only pay I go to for Service and Cars. Service and Cars. More

by PEEBSJN Verified Customer Verified Customer

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I have bought 2 cars at this dealership. I've always liked it. My battery died after only 3 months. They came and charged it, I let it run for 50 minutes but the next day it was dead a I've always liked it. My battery died after only 3 months. They came and charged it, I let it run for 50 minutes but the next day it was dead again. They came and towed it, but while trying to get it on the truck it was not going in a straight line so the driver got out and adjusted the line and my steering wheel. I didn't think to much about that until Frank Perez called to tell me and told me they couldn't get the battery and 4 other people were waiting. He then asked me if I hit anything like about 4 times. I told him I would know if l had, he then said he that the underlying protection was ripped off. He acted like he didn't believe me when I told him it has to be done when they towed it He said ( I wouldn't know because I wasn't there )!! In a sarcastic way and said there are two screws that were ripped all the way off. He said they fixed it but I'm worried about it not staying in place. Also for 11 day's I didn't have a car and he said they didn't have loaner cars. I that was very disappointing. I had a friend looking for a car but when I told her how much trouble I had she went somewhere else. More

by ramonastyle1900 Verified Customer Verified Customer

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Way to expensive but nice people, they will work on our Honda again because we naught it there and we keep them forever. Honda again because we naught it there and we keep them forever. More

by eksprouse Verified Customer Verified Customer

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