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Frank Perez
Frank Perez at Eastchester Chrysler Jeep Dodge Ram
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Frank Perez

General Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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4.5
302 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

302 Reviews

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302 Reviews of Frank Perez

June 16, 2024

Dealership Rating
Employee Rating

Great dealership but like others alot of funny business and no one is ever held accountable. It's like they all with what ever they do. I wouldn't buy a car from here anymore after my experience and being More

by Dreamz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lemar Davis, Maggie Matir, Chris Dayka , Watch out for the finance guy Lee

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Jun 17, 2024

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. We're sorry to hear about your experience and take these concerns seriously at Eastchester Chrysler Jeep Dodge Ram. Please reach out directly so we can address this situation further.

September 22, 2023

Dealership Rating
Employee Rating

They call me back this time and inquiring for information about a manager is what I wanted, but couldn't get the information at that time because the manager was out. More

by Country
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hector Jiminez, Ernest Smith, Charles Stanley, Jose Gomez

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Sep 22, 2023

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to learn that you weren't able to get the information you needed when you called. Our team understands how important it is for our customers to have their inquiries addressed promptly and efficiently, especially when seeking a manager's assistance. We would like the opportunity to address your concerns directly. Please reach out to our Customer Care team directly at CustomerCare@EastCJD.com. Thank you.

June 29, 2023

Dealership Rating
Employee Rating

Great service dept everyone was so friendly and helpful. I would definitely recommend this dealership to family and friends. More

by lmilaz1
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka, Jose Gomez

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Jun 29, 2023

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We're so glad to hear that our service department provided friendly and helpful assistance. Your recommendation means a lot to us. Have a wonderful day!

May 28, 2023

Dealership Rating
Employee Rating

Went in for the cars yearly inspection and it went smoothly and now my Jeep has the new inspection for 2024. More

by ROMANJRCARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Nunez, Javier Echeverria , Cory

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May 30, 2023

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team! Safe travels, and we hope to see you back!

February 16, 2023

Dealership Rating
Employee Rating

Clear communication and quick service. Customer service team was on point and very respectful towards customers More

by saedbishara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pena, Maggie Matir, Chris Dayka, Richard Reid, Jose Gomez , Ricky

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Feb 16, 2023

Eastchester Chrysler Jeep Dodge Ram responded

The team appreciates your kind feedback. Thank you for working with us here at Eastchester Chrysler Jeep Dodge Ram.

February 16, 2023

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Employee Rating

The guys in the dealership is very respectful and professional I give those guys five stars More

by castrogeorge999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pena, Julio Nunez, Kevin Marciano, Maggie Matir, Chris Dayka, Tomy Vithayathil, Jose Gomez

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Feb 17, 2023

Eastchester Chrysler Jeep Dodge Ram responded

It's an honor to earn your five stars. Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

Feb 17, 2023

castrogeorge999 responded

Just keep up the great work 😃👍 Guys.

December 23, 2022

Dealership Rating
Employee Rating

I don’t want to write anything to you a a a a a a a a a a More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Erickson , Brian Dennis, Lemar Davis, Javier Echeverria, Kevin Marciano, Maggie Matir, Chris Dayka, Richard Reid, Tomy Vithayathil

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Dec 27, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry you've had a less-than-perfect experience with us and would really appreciate the opportunity to understand how we've let you down. If you're willing to discuss, would you please consider giving us a call? We are at your disposal and eager to help however we can. Thank you, Customer Care Team - (877)-811-9330

December 04, 2022

Dealership Rating
Employee Rating

Frank gave me the best experience a customer could ask for. I appreciate him being willing and ready to help. More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Pena

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Dec 05, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Connie, thank you for the great review! We appreciate the kind feedback about Frank and hope to see you back again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

November 24, 2022

Dealership Rating
Employee Rating

My Time at the service center for my Jeep Compass to have it serviced went very well. More

by ROMANJRCARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Nunez, Maggie Matir, Shawn Cameron

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Nov 28, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Drive safely!

November 13, 2022

Dealership Rating
Employee Rating

Professional staff. Excellent customer service. Will be getting my next service done there. Thank you guys!!! More

by JOSHUAMONSERRAT.87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana, Sammie

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Nov 14, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Joshua, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

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