Frank Pena
Frank Pena at Eastchester Chrysler Jeep Dodge Ram
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Frank Pena

Business Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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4.4
147 Reviews
4.4

147 Reviews

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147 Reviews of Frank Pena

November 14, 2024

Dealership Rating
Employee Rating

Reyna was very helpful and polite she new what I wanted from the beginning I was happy with the service More

by Gabrieladiaz5858
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Eastchester Chrysler Jeep Dodge Ram responded

Gabriela - We're delighted to hear that Reyna provided such helpful and polite service at Eastchester Chrysler Jeep Dodge Ram! Thank you for sharing your experience, and we're glad we could meet your expectations.

October 14, 2024

Dealership Rating
Employee Rating

Un buen trabajo cuando me gusta ir al Dealer jjjjjjj pero algunas me gustaría que fueran eficientes con el español More

by yaneth.ramirez2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Eastchester Chrysler Jeep Dodge Ram responded

Yaneth, gracias por sus comentarios! Apreciamos su visita a Eastchester Chrysler Jeep Dodge Ram y tomaremos en cuenta su sugerencia para mejorar nuestro servicio en español.

February 24, 2023

Dealership Rating
Employee Rating

Service was good, I was truly satisfied. My wait time wasn’t that long as well. More

by CRYSTAL.WRIGHT1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2023

Eastchester Chrysler Jeep Dodge Ram responded

We are elated to hear that you received excellent care! Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

February 17, 2023

Dealership Rating
Employee Rating

This Dealership has always taken great care of my vehicle and treat me like family. More

by mikeyvegas8384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for stopping by to share your experience with Eastchester Chrysler Jeep Dodge Ram! We look forward to our continued relationship.

February 16, 2023

Dealership Rating
Employee Rating

Clear communication and quick service. Customer service team was on point and very respectful towards customers More

by saedbishara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Eastchester Chrysler Jeep Dodge Ram responded

The team appreciates your kind feedback. Thank you for working with us here at Eastchester Chrysler Jeep Dodge Ram.

February 16, 2023

Dealership Rating
Employee Rating

The guys in the dealership is very respectful and professional I give those guys five stars More

by castrogeorge999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2023

Eastchester Chrysler Jeep Dodge Ram responded

It's an honor to earn your five stars. Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

Feb 17, 2023

castrogeorge999 responded

Just keep up the great work 😃👍 Guys.

January 05, 2023

Dealership Rating
Employee Rating

Good service always great communication with clients would definitely recommend this place I have no complaints so far More

by nlr1217
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Jan 05, 2023

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing with us. We are happy to read that our team provides excellent communication and you feel confident recommending our services. However, we strive to offer more than a three-star experience and would love to hear how we can improve for you. Please reach out if we can help. Best, Customer Care Team - (877) 811-9330

December 24, 2022

Dealership Rating
Employee Rating

This is the most unprofessional dealership I have ever experienced. Every auto shop tries to get whatever they can for a sale but the folks here should be ashamed of themselves. #1 The advertised price is More

by KJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lemar Davis

Jan 03, 2023

Eastchester Chrysler Jeep Dodge Ram responded

This is highly concerning feedback. We strive for a seamless purchasing experience but clearly we left a different impression. Let's speak about this directly, so please give our team a call. Thank you, Customer Care Team - (877)-811-9330

Jan 03, 2023

KJ responded

I’ve been speaking to your customer service for the past month! My car is in and out of your shop. First a service light, and now a check engine light all within 1 month. I’ve left multiple messages with staff to have a manager call me back and I haven’t received nothing. I’ve even texted the salesman multiple times and he lies repeatedly on trying to help me. Don’t buy a car here folks.

December 04, 2022

Dealership Rating
Employee Rating

Frank gave me the best experience a customer could ask for. I appreciate him being willing and ready to help. More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez

Dec 05, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Connie, thank you for the great review! We appreciate the kind feedback about Frank and hope to see you back again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

September 20, 2022

Dealership Rating
Employee Rating

The dealer ship and sales people are fantastic. But one of there employees in service gets a 0 More

by ttogary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review. We are glad to hear that you've enjoyed working with our team. But we are sorry that not all of our team members have impressed you. If there is anything else we can do to assist you, please let us know. Thank you, Customer Care Team - (877)-811-9330

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