Frank Orsini
Frank Orsini at Jaguar - Land Rover Naples - Naples Luxury Imports
Refer Me

Frank Orsini

Jaguar/Land Rover Sales Consultant

Jaguar - Land Rover Naples - Naples Luxury Imports

900 Tamiami Trail N
Naples, FL 34102

Contact Me
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rated
32 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

Specialties & Trainings

Certified Land Rover and Jaguar Specialist

GIA Graduate

View more specialties & trainings
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rated

32 Reviews

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32 Reviews of Frank Orsini

August 23, 2024

Dealership Rating
Employee Rating

Best buying experience. Quick and easy. Treated my wife and I like part of the family. Before I even committed to buying a car Frank introduced me to everyone and showed More

by hclassic
Recommend Dealer
Yes

Other Employees Tagged: Torrey Shoplack

November 11, 2023

Dealership Rating
Employee Rating

After picking up our car which was in service for 2 weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t c More

by L&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2023

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, we regret to hear that you had this experience with us. If you would like to discuss your experience in more detail, please give us a call at (239) 280-5108 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon.

December 08, 2022

Dealership Rating
Employee Rating

The smoothest ,comprehensive, and most professional car buying experience I have ever had. Frank Orsini was very proactive in anticipating our needs in this very chaotic marketplace. Highest recommendation More

by jrw911sc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2022

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Jaguar-Land Rover Naples to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 28, 2022

Dealership Rating
Employee Rating

Worst dealership on the planet. Sales staff are great but service is deplorable and front receptionist is very snippy steer clear at all costs! More

by Iluvswfl
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 29, 2022

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you for taking the time to bring this matter to our attention. Here at Jaguar - Land Rover Naples customer service is one of our top priorities and we are disappointed to learn that you had anything less than a great experience with us. If you'd be willing, please contact our Manager at (239) 280-5108. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

Jun 29, 2022

Iluvswfl responded

Your dealership failed me numerous times. I had heard service was bad here but it is far worse than imaginable. Service appointments are not commenced until the 3rd or 4th day. Front receptionist to the showroom is snotty. Service department so horrendous that I sold my brand new car at only 4000 miles. So happy to have concluded business with this rotten dealership! Never again! I will be sure to tell anyone who asks how awful this dealership is.

Jun 29, 2022

Iluvswfl responded

Too late to discuss this matter, as I sold this vehicle and will NEVER EVER buy another car from this rotten dealership. You have a notorious nefarious reputation of more than 20 years of being deplorable. So no, nothing will change here. We had a Maserati before this last car and the same story with shotty service. The nasty receptionist at the front desk purposely disconnected my calls to management multiple times so that was another frustration. Only thing nice there was the sales staff but what good is that when your car needs servicing. So this feedback rating needs to be available to other potential buyers so that do not get stuck with the same situation. If you want a car that is sold at this dealership, buy and service it in Fort Myers.

November 02, 2021

Dealership Rating
Employee Rating

Frank Orsini at Landrover Naples Luxury Imports is a pleasure to work with. I have purchased two Range rovers with Frank and another on order now. I love the staff at this dealership, they have become f More

by Charju11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Mickey , Lynn Henkel, Jonathan Russo

Nov 03, 2021

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you so much for your feedback about Jaguar - Land Rover Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

September 14, 2021

Dealership Rating
Employee Rating

Their courtesy and kindness was outstanding. Once there we have been greeted warmly by Frank Orsini, the Salesman who followed then along all the process. Frank was great, very kind, gentle, expert and kn More

by Massimo Bugliosi
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 15, 2021

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Massimo, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar - Land Rover Naples! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 30, 2021

Dealership Rating

Drove over from West Palm Beach to pick up our new Land Rover Defender this past weekend. Frank Forsini and the LR Naples team did an exceptional job starting from the moment we decided fo place our build More

by Rupp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lynn Henkel

Mar 30, 2021

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar - Land Rover Naples. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 04, 2021

Dealership Rating
Employee Rating

This the second vehicle I purchased from Naples Jaguar. Anna was great and its was great to see the entire team work together to please. More

by vbluceno
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mastaglio , Anna Merriman , Jaime Amoroso

Mar 07, 2021

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello, we're thrilled to hear about your wonderful experience with us. Here at Jaguar - Land Rover Naples we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen once again. Thank you so much for your feedback and we look forward to your next visit!

November 19, 2020

Dealership Rating
Employee Rating

Frank was my salesman and was most patient with me, as I quickly became overwhelmed with all the options and trims available. Fueled by my determination that I could find the build I was searching for. In t More

by KLXGI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lynn Henkel

Nov 23, 2020

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello, thank you so much for your kind words about your experience here at Jaguar - Land Rover Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed. We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2020

Dealership Rating
Employee Rating

recall Had a recall letter. Dropped the car off and picked up a 2020 loaner. all was handled smoothly and professionally. Luke was a "first class" operato More

by haroldb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Luke Allen

Aug 08, 2020

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you so much for your feedback about Jaguar - Land Rover Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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