Frank Nieves
Frank Nieves at A-1 Toyota
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Frank Nieves

Business Manager

A-1 Toyota

50 Amity Road
New Haven, CT 06515

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126 Reviews

Dealership Experience

7 yrs, 5 mos

not yet
rated

126 Reviews

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126 Reviews of Frank Nieves

March 17, 2023

Dealership Rating
Employee Rating

Great experience our sales person was amazing got a great deal got our new car in 2 hours More

by Mikegfla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Wright

Mar 20, 2023

A-1 Toyota responded

Excellent! We love a happy customer. Welcome to the A-1 family and we hope to see you again in the future. Let us know if there is anything else we can do for you!

October 29, 2022

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Employee Rating

Quick response, good communication. My salesman was very knowledgeable and spent time in detail answering any questions I had. More

by Soheun128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

A-1 Toyota responded

Thank you for the 5-star review. We appreciate it and look forward to working with you again in the future.

September 22, 2022

Dealership Rating
Employee Rating

My experience with frank nieves was outstanding. He was very informative. Will contact him shortly. More

by Tom.defeo
Customer Service
Recommend Dealer
Yes
Sep 23, 2022

A-1 Toyota responded

Tom - thank you for taking the time to rate and review A-1 Toyota! We appreciate it!

September 02, 2022

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Employee Rating

We have gotten 3 cars from this dealership and their customer service is top notch. Gary, the GSM, was super helpful and stayed on top of everything to make buying each car easy for us. They are the bes More

by chaneljmb5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

A-1 Toyota responded

Thank you for taking the time to rate and review A-1 Toyota! We appreciate it!

July 31, 2022

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Employee Rating

Their name A1 Toyota say it all they really are the best Toyota dealership. My husband was convinced that all dealerships were the same I come from an area where the dealerships don’t care about the custome More

by kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

A-1 Toyota responded

Thank you for taking the time to rate A-1 Toyota 5-stars! We appreciate the review and look forward to working with you again in the future.

November 24, 2021

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Employee Rating

We have bought multiple cars from A1 Toyota so of course we think it is a very good dealership. We didn't need to wait long for the new car we were looking for which was a pleasant surprise. Best of all w More

by marian.chertow
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quincy Smith

Nov 24, 2021

marian.chertow responded

Yes

September 03, 2021

Dealership Rating
Employee Rating

best dealership I've encountered. good customer service, and they will work with you. I've been with them for over 5 yrs and never had a problem. More

by diazc895
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Wright

Sep 03, 2021

diazc895 responded

Best customer service ever

Sep 10, 2021

A-1 Toyota responded

Thank you so much for taking the time to rate and review A-1 Toyota. We appreciate it and look forward to working with you again in the future!

July 09, 2021

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Employee Rating

I have leased/purchased all my vehicles from A1 for the last 13 years. I have never been disappointed. An enjoyable experience, excellent customer service! More

by sburke1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

A-1 Toyota responded

Thank you so much for your kind words and over 13 years of loyalty! We appreciate it and look forward to working with you again in the future at A-1 Toyota!

March 31, 2021

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Employee Rating

The lease was up on a company vehicle we decided to get a Highlander Hybrid at A-1. It was a fantastic experience! Everyone was very friendly and very knowledgeable. They made the process painless - and fa More

by chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2021

A-1 Toyota responded

Chris -thank you so much for your wonderful review! We hope you enjoy your new Highlander Hybrid from A-1 Toyota and look forward to working with you again in the future.

March 21, 2021

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Employee Rating

A1 Toyota has earned our repeat business for 5 consecutive cars. Just leased a wonderful 2021 RAV4 Limited and the experience could not have been better. All paperwork, insurance transfer, regis More

by Vroom4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2021

A-1 Toyota responded

Thank you so much for the kind words and the 5-star rating! We appreciate it and hope you enjoy your new Rav4!

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