Frank Nash

Just had my 2024 Toyota 4runner serviced at Oaklawn Toyota, oil change and tire rotation and inspection! Pulled into service area directed to service office, was taken care of quickly by Joe service ad Toyota, oil change and tire rotation and inspection! Pulled into service area directed to service office, was taken care of quickly by Joe service advisor and went to waiting area. Then talked to Frank Nash another service advisor that has been at Oaklawn Toyota for awhile,exchanging pleasantries! As I waited the service manager Juan was wandering around greeting customers, and even though busy takes time to talk to customers in waiting area! Then salesman Bob Spee was in showroom so he greeted me and talked Toyota quality, another reason to buy from Oaklawn Toyota! Now I know Toyota corporate watches reviews, maybe the people at the top could send more new Toyota inventory to this dealership that actually cares about its customers. and the Toyota brand! You can drive by some other dealerships and they have inventory, but the situation is people want Toyota quality and to buy from a family orientated dealership like Oaklawn Toyota! I have zero family friends who work here, this is just a well run business that deserves your business! Now back to service, vehicle was finished as promised, but the service waiting area was full (That is what happens when you have dedicated employees that do quality honest work!). They don't "rush" to get vehicle done, it is done correctly and properly!Sure there are other service departments but when you go here your treated like family, On the way out talked to Steve Hertogs the manager of sales, another informative man that cares about the customer and Oaklawn Toyota! Lastly like I said before come on Toyota send them more inventory, as people like to "browse" and then buy! Thanks for another great experience! Almost forgot don't know the service techs name just another great man working to make sure your Toyota is serviced properly! More

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Frank was great. Tire reparied with no problem. Speedy and efficient as usual from OL Toyota. Tire reparied with no problem. Speedy and efficient as usual from OL Toyota. More

by grandslam502 Verified Customer Verified Customer

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Frank took care of all my issues in a prompt and courteous manner. I've always used Toyota Service Dept. for my 2012 RAV 4. I wouldn't go elsewhere. Bob Spee sold me two of my cars and I highly r courteous manner. I've always used Toyota Service Dept. for my 2012 RAV 4. I wouldn't go elsewhere. Bob Spee sold me two of my cars and I highly recommend him. More

by BIKEDOLLY Verified Customer Verified Customer

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Stay away and save your money! Very bad service. I wanted to fix my car, and they initially quoted me $850. However, when I went back to pick up my car, I found a different price o Very bad service. I wanted to fix my car, and they initially quoted me $850. However, when I went back to pick up my car, I found a different price on the bill—they charged me $1,300. I spoke with the customer service manager and the general manager, but neither was cooperative. More

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Frank is awesome. He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work He hears what the issues are and tries everything to find the fix for it. He gives me honest and open options. From someone who knows how to work on cars- thank you for promoting honesty at your dealership. More

by Vman Verified Customer Verified Customer

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Service with Frank Nash was outstanding. He's a knowledgeable professional who guided me with the repair and maintenance issues that I had. He was really helpful and explained what needed to He's a knowledgeable professional who guided me with the repair and maintenance issues that I had. He was really helpful and explained what needed to be done and the time frame it would take. I am really satisfied and will continue to come for service. More

by mc10532 Verified Customer Verified Customer

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Sales person was very informative and made sure I was aware progress on the car. aware progress on the car. More

by reddygale50 Verified Customer Verified Customer

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Over the years, good service, but not this time. My service took 3 hours, left cap off tire had to come back, liquid stains on my car and way overpriced. I left feeling taken advantage of. I had t My service took 3 hours, left cap off tire had to come back, liquid stains on my car and way overpriced. I left feeling taken advantage of. I had to keep asking what's for a status. Plus, you send out these text messages while in the waiting room and say please text back with questions, so I texted back. When I asked the service guy did you get my text, he says it's just a service you have, and they don't really get the text messages. Why send them if the person you are working with never sees them. It doesn't make sense. . . More

by REED_SHEILA Verified Customer Verified Customer

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I waited for 10 minutes and was attended to thereafter and issues were taken care of quickly and promptly. and issues were taken care of quickly and promptly. More

by cpaby2000 Verified Customer Verified Customer

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Nice clean place very nice experience every time I have to go there for service. The team is very attentive always making customers top priority. to go there for service. The team is very attentive always making customers top priority. More

by burnside.angela Verified Customer Verified Customer

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