Frank Muto | Page 12

Great Experience Buying New BMW Had a great experience buying a new 528xi at BMW of Devon. I started online with Dan McCloy, one of the sale men, and he was highly responsive withou Had a great experience buying a new 528xi at BMW of Devon. I started online with Dan McCloy, one of the sale men, and he was highly responsive without being annoying. We discussed price and he gave me an excellent quote. After considerable back and forth, I went into the dealership and Frank Muto (the manager), John Walden and Lisa Puggi all took great care of me. They offered a fair price for my trade in and respected the price and terms that Dan had quoted. Ian took me through a thorough "genius" briefing of my new car. All in, a total of about three or four hours and I drove away with a full tank of gas. Very happy! More

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Ultimate Buying Experience Chris Blazer made the car buying experience easy. It was so relaxing and easy i was sometimes skeptical and surprised. I still remember even a few wee Chris Blazer made the car buying experience easy. It was so relaxing and easy i was sometimes skeptical and surprised. I still remember even a few weeks after i placed my order for my car i would question myself if i had really bought it, was it that easy? He really made it simple, relaxing, and a great car buying experience. I was put in touch with Chris over emails and after a phone call with him i felt very comfortable with dealing with him, everything else was handled through emails and phone. I actually never stepped foot into the dealership until i had to trade my car in. The wait was grueling but Chris made it easy with updates and even photos when the car when it arrived. He was very patient with my questions and even gave me a lot of very good advice and information which helped me with my order. Car dealers often get a bad reputation but Chris really made my first BMW experience stellar with really really really good customer service. I once told myself i would never leave Audi because i had a great sales guy but Chris at BMW Devon really made this the ultimate buying experience. I cannot forget Frank Muto who is a true professional, he took the time to explain my financing to me, as well as all the options that i could purchase in terms of warranties and what not. I was surprised there was absolutely no pressure and he gave me a lot of tips and sound advice. Props to Chris and Frank, BMW of Devon and BMW. I will definitely recommend them without any reservation. More

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JBaer "Awesome Experience" I spent a lot of time researching several luxury SUV models and found the 2015 BMW X3 the perfect fit. I found the pricing, sales experience, financin I spent a lot of time researching several luxury SUV models and found the 2015 BMW X3 the perfect fit. I found the pricing, sales experience, financing and training to be spot on. This is a very professional, friendly and customer focused dealership. The sales process was easy as I came prepared, knew what I wanted and the Salesperson, Dan McCloy was very knowledgable, accommodating and did not try to oversell. This was the easiest sales experience and have had many over the years. Great Dealership and would highly recommend them and my salesperson for a no hassle process and professional car buying experience. More

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A Smooth Drive.. I have purchased a BMW 328ix from BMW of Devon. The entire process was smooth. It is pleasure to work with Dan, my client advisor who took care of eve I have purchased a BMW 328ix from BMW of Devon. The entire process was smooth. It is pleasure to work with Dan, my client advisor who took care of everything from explaining the feature, Test Drive and great support in Financial process. They have the right people with abundant knowledge yet friendly to help you to decide on what really matters to you, All the questions/concerns were addressed even after the entire purchase was done. I would highly recommend this dealer for the knowledge, place, people and most importantly Price. More

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A Great Experience My wife and I purchased a new car from BMW of Devon. We have gone through the process of buying a new car many times and it can be a real chore. My sa My wife and I purchased a new car from BMW of Devon. We have gone through the process of buying a new car many times and it can be a real chore. My salesperson Carolyn was a pleasure to work with and knew the product well. We went back and forth trying to select the right model and options and I felt she was really working in our best interest. When we finally selected the exact car we wanted, Frank the business manager and I worked a price and came to an agreement. The car we wanted was at another dealership and Frank came in and told me he had some bad new and good news. The bad news was the car was unavailable however he was going to put me in the same model with many more options and honor the same price. I was floored. Carolyn and Frank worked as a team to get us an awesome car. Working with them was a pleasure rather than a chore and i would recommend them to anyone in the market for a BMW. More

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Top notch service! It was a pleasure working with Carolyn and Frank on the purchase of our new BMW X3! They could not been more knowledgeable, efficient and friendly. Wo It was a pleasure working with Carolyn and Frank on the purchase of our new BMW X3! They could not been more knowledgeable, efficient and friendly. Would highly recommend anyone considering a BMW to go meet with Carolyn! More

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Recent certified BMW purchase with Carolyn Overall, terrific experience. Carolyn was knowledgeable (able to answer all of my questions), was sincere in her desire to help us match to the best c Overall, terrific experience. Carolyn was knowledgeable (able to answer all of my questions), was sincere in her desire to help us match to the best car, was open to working with us on the terms of the deal, and made what can be a stressful or even unpleasant experience relatively stress-free and quite pleasant. I would absolutely look for Carolyn's help in the future and refer family or friends to her. More

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Devon BMW used experience (Carolyn Cohen) Recently purchased a used BMW from Devon and Carolyn Cohen. No pressure and knowledgeable. BMW technician answered my performance questions. Good p Recently purchased a used BMW from Devon and Carolyn Cohen. No pressure and knowledgeable. BMW technician answered my performance questions. Good price especially since certified and coming from a dealership, price was comparable to other dealers and fair according to KBB and TrueCar. I was expecting a "stuffier" experience from BMW but Carolyn was pleasant and down to earth. More

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John Errington Carolyn was very helpfull and had a good knowledge on the328xi car we drove and then bought. She also did a few follow up calls to make sure we were h Carolyn was very helpfull and had a good knowledge on the328xi car we drove and then bought. She also did a few follow up calls to make sure we were happy with the car. Also set up our second class to know the nav system More

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Great Experience! We were in the market for a pre-owned BMW 328xi. We were referred to Carolyn at BMW of Devon and she was terrific. She was knowledgeable and was very We were in the market for a pre-owned BMW 328xi. We were referred to Carolyn at BMW of Devon and she was terrific. She was knowledgeable and was very patient with our questions and did not make us feel pressured. Everyone from sales to finance (we worked with Frank who was incredibly helpful) were wonderful to deal with. Would definitely recommend them! More

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