
Dealership Experience
2 yrs, 2 mos
Industry Experience
16 yrs, 9 mos
Languages Spoken
English
11 Reviews
Write a Review11 Reviews of Frank Mugford
August 11, 2025
Christopher was outstanding! Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it d Kept me apprised of the service stages my Jetta was in and even reminded me my sticker expired end of the month. As a result saved time having it done on this oil change and tire rotation visit. No problem recommending Nucar Volkswagen of Norwood for service and/or purchasing a new ride! Keep up the great customer service! More
Other Employees Tagged: Jay Bernardin, Steven Robertson, James Christoforo, Mike Garas, Matthew D, Wildin Lara, Frank Salkovitz , Connor Decker
July 03, 2025
Usually prompt service, very professional, up front about pricing, but the service department needs to have better communication skills within themselves. No one wants to wait three hours for the return of t pricing, but the service department needs to have better communication skills within themselves. No one wants to wait three hours for the return of their vehicle. More
June 20, 2025
Great customer service. When i was having problems withbmy ourchase tbey made sure to make it right When i was having problems withbmy ourchase tbey made sure to make it right More
Other Employees Tagged: Jay Bernardin, Steven Robertson, James Christoforo, Mike Garas, Frank Salkovitz , Danielle Crowley, Connor Decker, Nick Dryden
April 15, 2025
I have not utilized the service department since it became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom became under Nucar. I have used this dealership in it's earlier incarnations to service my prior VW's with good results. I have rated the people whom I dealt with during the purchase of my 2024 ID.4, which was a very good experience. More
Other Employees Tagged: Steven Robertson, James Christoforo, Mike Garas
March 10, 2025
Excellent customer service the service associate was knowledgeable and fair minded looking out for our best interest when selecting service options. knowledgeable and fair minded looking out for our best interest when selecting service options. More
Other Employees Tagged: Steven Robertson, Mike Garas, Frank Salkovitz , Danielle Crowley, Connor Decker, Nick Dryden
March 03, 2025
Service was great and fast on a weekend thank you frint desk have a great day desk have a great day More
Other Employees Tagged: Jay Bernardin, Frank Salkovitz , Danielle Crowley, Connor Decker
January 17, 2025
Not the best car buying experience here. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. More
Other Employees Tagged: Jay Bernardin, Steven Robertson, Mike Garas, Frank Salkovitz
August 29, 2024
I was quoted a price for extending my warranty but the computer was down and when I went back they quoted me a price 400.00$ more computer was down and when I went back they quoted me a price 400.00$ more More
Other Employees Tagged: Steven Robertson, Mike Garas , Eddie Campana, Ken Connor, Danielle Crowley, Connor Decker, Nick Dryden