Frank Moody

Among the best car dealerships in our part of Kentucky. I was very impressed with our sales counselor, Mickey Hendrick, who anticipated my questions, ended my search, and put this old guy into a Buick that I was very impressed with our sales counselor, Mickey Hendrick, who anticipated my questions, ended my search, and put this old guy into a Buick that actually fit my needs and body. More

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Courtesy Buick went above and beyond and found me the exact vehicle I was looking for. I highly recommend working with Jeff Hoon! Amazing Service and made the car buying process very smooth. exact vehicle I was looking for. I highly recommend working with Jeff Hoon! Amazing Service and made the car buying process very smooth. More

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The sales associate was very professional and met all of our expectations. The GM also got involved with the deal and made it very personal our expectations. The GM also got involved with the deal and made it very personal More

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Our experience with Courtesy Buick was OFF THE CHART. For openers when we arrived at the Dealership we were greeted by the General Manager, Frank Moody, sitting at the Information Desk, offering to assis For openers when we arrived at the Dealership we were greeted by the General Manager, Frank Moody, sitting at the Information Desk, offering to assist us. Who does that in today’s world! Every salesperson that helped us make an informed decision was absolutely awesome. They were extremely knowledgeable of their product and service. Each were friendly, patient, professional and as the name implies, most COURTEOUS! After visiting their interactive website several times, our first contact was over the phone with Rick Bowling. He answered a lot of questions for us and arranged a visit for a test drive. Upon our arrival Mr Moody, the GM, got up to get the Sales Manager, Ari Leblanc, to assist us. He then brought in a Sales Consultant, Mickey Hendrick, to go with us on our test drive and to answer any questions we had about the 2024 Buick Envision. We discussed price, and I have to be honest here, the price we were quoted was fair and reasonable. Ari then had Matt Kremer, another Sales Consultant, go over the paperwork required to get me the $500 military discount. While he was getting our vehicle washed and prepped Ari went over the preliminary worksheet with us and discussed financing options. The Finance Manger, Michelle Lauersdorf, helped us acquire a rate better than I could get at my credit union. This was a team effort and, honestly, I felt as if I was part of the team. Go figure! All in all this was the best car buying experience we have ever had. My wife and I are very happy with our new Buick Envision and are most appreciative of everyone who worked with us. If you are reading this and thinking about purchasing a new Buick or GMC vehicle, you owe it to yourself to visit Courtesy Buick GMC to check out their great deals. Just stopping by and talking with the GM at the front desk is worth the trip alone . Incredible! Louis Hellmueller More

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I recently purchased a truck from Courtesy GMC, and I couldn't be happier with my experience! From the moment I walked in, the staff made me feel welcomed and comfortable. My salesperson was knowledgeabl couldn't be happier with my experience! From the moment I walked in, the staff made me feel welcomed and comfortable. My salesperson was knowledgeable, patient, and genuinely cared about helping me find the right Truck. They answered all my questions without pressuring me, which made the process feel smooth and stress-free. The finance team was equally fantastic, explaining all the details and working with me to find the best deal that fit my budget. I was impressed by their professionalism and transparency. Overall, they provided exceptional service from start to finish. If you're in the market for a new or used car, I highly recommend paying them a visit. Thank you to the entire team for making this such a positive experience! More

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Everyone at Courtesy Buick GMC was friendly and very helpful whenever myself and or my wife have visited. This is the 3rd vehicle we have purchased there. We feel very comfortable with knowing that we a helpful whenever myself and or my wife have visited. This is the 3rd vehicle we have purchased there. We feel very comfortable with knowing that we are going to get the best deal and service there so the last two vehicles we purchased we did not even shop. More

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Great dealership to do business with… top notch service from management to sales to finance to service department….everyone was courteous, friendly, knowledgeable, helpful, and professional! from management to sales to finance to service department….everyone was courteous, friendly, knowledgeable, helpful, and professional! More

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We have been with Courtesy Buick for many years. This is our 4th vehicle with their dealership. Everyone and especially Mickey, our salesman are fantastic. The whole process was great, excellent com This is our 4th vehicle with their dealership. Everyone and especially Mickey, our salesman are fantastic. The whole process was great, excellent communication from everyone and we couldn't be happier. A+++++ More

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Courtesy Buick renewed my faith in purchasing a car from a dealership. My salesman Matt Kremer was outstanding and the entire process was great. They will be my first choice when buying a car. a dealership. My salesman Matt Kremer was outstanding and the entire process was great. They will be my first choice when buying a car. More

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Got a great deal for a truck I would have never envisioned ever owning. Was treated great from the minute I walked in. Matt Kremer showed and explained everything needed to know about the vehicle. envisioned ever owning. Was treated great from the minute I walked in. Matt Kremer showed and explained everything needed to know about the vehicle. Matt was helpful and very knowable. He answered all of my questions and never once came across as pushing the vehicle or not caring for the customer. Kody Waddell made the finance portion easy. He explained d each program in detail which helped in deciding the program I wanted. The folks treated myself and my wife with the utmost respect. Pluse the have a great sense of humor. Was a great experance. Special recognition of a friend, Mr Stuart Singleton who helped make this happen. I got a wonderful vehicle and left not feeling like I made a bad choice. Thank you all, my self and my family will be back. I plan on telling my story to anyone who listens of a great dealership with stellar employees. Thank you all. More

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