Frank McLaughlin

Terrible experience with their service department who wouldn’t address a warranty issue I brought to their attention in August but was unable to bring vehicle in until last week. They said it was out of wouldn’t address a warranty issue I brought to their attention in August but was unable to bring vehicle in until last week. They said it was out of warranty by a month unless I paid the $460 diagnostic fee they couldn’t assist. I guess this reaffirms why I have always owned BMWs. More

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A great experience. Helpful, no pressure. Generous with time and assistance. Couldn’t have been better. Helpful, no pressure. Generous with time and assistance. Couldn’t have been better. More

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First experience here and am very satisfied. I purchased a new Q6 and the entire transaction was very effecient. My salesman Genesis worked hard to locate model and negotiate a good price. Car w I purchased a new Q6 and the entire transaction was very effecient. My salesman Genesis worked hard to locate model and negotiate a good price. Car was picked up in 2 days, everything done as agreed. No surprises or high pressure tactics. Excellent in everything. More

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From ordering the car to negotiating the deal to delivery to a review of the technology, every step of the way went beyond expectation. Experience at Stratham Audi was top shelf. Can’t say enough good things to a review of the technology, every step of the way went beyond expectation. Experience at Stratham Audi was top shelf. Can’t say enough good things. More

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I had an incredibly disappointing experience with this dealership when I attempted to lease a vehicle. From the start, the sales team displayed unethical practices, particularly when it came to working ou dealership when I attempted to lease a vehicle. From the start, the sales team displayed unethical practices, particularly when it came to working out the financing options. I provided my credit information upfront, yet they proceeded to present inaccurate credit report details, painting a misleading picture of my financial situation. To make matters worse, they conducted multiple inquiries with the credit bureau, which I later discovered were unnecessary and likely an attempt to impact my credit score negatively. These repeated inquiries felt like a deliberate move to narrow my options and force me into a corner. After this, they pushed me towards a five-year lease term, which I didn’t want, and tried to increase my monthly payment by over $200. The whole process felt like a manipulation designed to trap me into agreeing to a deal that was far from what I had in mind or could afford. I would strongly advise anyone considering this dealership to be cautious. Their tactics felt misleading, and they seemed more interested in securing a profit than helping me find the best deal for my needs. Truly an unpleasant experience. More

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My experience was very good positive, everyone at the dealership was knowledgeable, pleasant and patient. They efficient and very considerate of my time which I really appreciate. dealership was knowledgeable, pleasant and patient. They efficient and very considerate of my time which I really appreciate. More

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Jonathan and Chad were great to work with and we were pleased with the dealership overall. pleased with the dealership overall. More

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I keep coming back because of Frank and Chris. I always have an amazing experience I always have an amazing experience More

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This is our 2nd Audi from this dealership. We had a wonderful sales person Cathy Traverse. She was outstanding and so knowledgable about every part of our Q7. We would highly recommend her. D We had a wonderful sales person Cathy Traverse. She was outstanding and so knowledgable about every part of our Q7. We would highly recommend her. Deborah and Nizar Jhaver More

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I went in for service, the service rep Kevin was so professional, and so helpful and the service was done extremely quick And a car wash also, This is a top-notch dealership professional, and so helpful and the service was done extremely quick And a car wash also, This is a top-notch dealership More

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