Frank McLaughlin

From ordering the car to negotiating the deal to delivery to a review of the technology, every step of the way went beyond expectation. Experience at Stratham Audi was top shelf. Can’t say enough good things to a review of the technology, every step of the way went beyond expectation. Experience at Stratham Audi was top shelf. Can’t say enough good things. More

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I had an incredibly disappointing experience with this dealership when I attempted to lease a vehicle. From the start, the sales team displayed unethical practices, particularly when it came to working ou dealership when I attempted to lease a vehicle. From the start, the sales team displayed unethical practices, particularly when it came to working out the financing options. I provided my credit information upfront, yet they proceeded to present inaccurate credit report details, painting a misleading picture of my financial situation. To make matters worse, they conducted multiple inquiries with the credit bureau, which I later discovered were unnecessary and likely an attempt to impact my credit score negatively. These repeated inquiries felt like a deliberate move to narrow my options and force me into a corner. After this, they pushed me towards a five-year lease term, which I didn’t want, and tried to increase my monthly payment by over $200. The whole process felt like a manipulation designed to trap me into agreeing to a deal that was far from what I had in mind or could afford. I would strongly advise anyone considering this dealership to be cautious. Their tactics felt misleading, and they seemed more interested in securing a profit than helping me find the best deal for my needs. Truly an unpleasant experience. More

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My experience was very good positive, everyone at the dealership was knowledgeable, pleasant and patient. They efficient and very considerate of my time which I really appreciate. dealership was knowledgeable, pleasant and patient. They efficient and very considerate of my time which I really appreciate. More

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Jonathan and Chad were great to work with and we were pleased with the dealership overall. pleased with the dealership overall. More

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I keep coming back because of Frank and Chris. I always have an amazing experience I always have an amazing experience More

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This is our 2nd Audi from this dealership. We had a wonderful sales person Cathy Traverse. She was outstanding and so knowledgable about every part of our Q7. We would highly recommend her. D We had a wonderful sales person Cathy Traverse. She was outstanding and so knowledgable about every part of our Q7. We would highly recommend her. Deborah and Nizar Jhaver More

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I went in for service, the service rep Kevin was so professional, and so helpful and the service was done extremely quick And a car wash also, This is a top-notch dealership professional, and so helpful and the service was done extremely quick And a car wash also, This is a top-notch dealership More

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This dealership was very un-accommodating to my needs and we’re not going willing to work to get a deal done. Lady I spoke to was very nice but her boss was extremely unprofessional we’re not going willing to work to get a deal done. Lady I spoke to was very nice but her boss was extremely unprofessional More

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Genuine is the word that comes to mind when describing the staff at this dealership. Starting with our salesman, Jon. It is evident they truly care about their customers’ satisfaction. And they will go ab the staff at this dealership. Starting with our salesman, Jon. It is evident they truly care about their customers’ satisfaction. And they will go above and beyond to help their customers. I know for sure that I will be a customer for life. More

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Traveling through the area and alternator went out. Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere l Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere local so the Service rep (Kevin S) searched until he found one and had it shipped overnight from San Diego. The alternator arrived without the belt so they’ve then sent a driver to Burlington Vermont (6 hour round trip) so I wouldn’t be held up any longer. Meanwhile, Kevin and the General Manager (Frank ) made sure I was comfortable, freeing up an office in the showroom where I could work and making a great driver (Colby) available to take me to restaurants. Everyone on the sales floor was also courteous and helpful. This was exceptional service in every way. More

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