Frank Luciano

Once again, Fair Oaks and especially Frank Luciano save the day. Took my car in for issue. Ended up being catalytic converter problem. Thank goodness it was covered. Work could not be completed that Friday the day. Took my car in for issue. Ended up being catalytic converter problem. Thank goodness it was covered. Work could not be completed that Friday so was given loaner to use. Frank is always so gracious and patient with me even when I ask silly questions. I will not buy a car anywhere else mainly due to Frank Luciano’s outstanding customer service More

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I only trust fair oaks ford to work on my vehicle they're honest fair and I can always count on getting my vehicle fixed and back on time. EVERY TIME! Keep up the excellent service! honest fair and I can always count on getting my vehicle fixed and back on time. EVERY TIME! Keep up the excellent service! More

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Rich was outstanding to work with. Would recommended him to anyone looking to purchase a car. Made the whole process go smoothly! Would recommended him to anyone looking to purchase a car. Made the whole process go smoothly! More

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Have always v done business with Webb ford,,,, had problems with there service department and with some young salesman.. called Fair Oaks and within 45 mins were in a new car,,,, Took my escape there problems with there service department and with some young salesman.. called Fair Oaks and within 45 mins were in a new car,,,, Took my escape there for service and am treated like a god,,, More

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Service was great. Very welcoming and professional. Not many dealers can measure up to Fair Oaks Ford. Mark S. in service as well as the rest of the team, make you feel Very welcoming and professional. Not many dealers can measure up to Fair Oaks Ford. Mark S. in service as well as the rest of the team, make you feel welcome. No repair is made to be trivial. The professionalism is second to none. More

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Frank Luciano was friendly and very helpful with many of our visits and services through the years. . our visits and services through the years. . More

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Fair Oaks Ford is my number one place to go too! Serafin Castelan has been an awesome salesperson and was up fron and honest when purchasing my new Ford Edge. John Mazurek in service has always been Serafin Castelan has been an awesome salesperson and was up fron and honest when purchasing my new Ford Edge. John Mazurek in service has always been my number one go to person in Service! ❤️my Ford and ❤️ my Ford people More

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Frank was very thorough and helpful. .Speedy service and done right. Would recommend Fair Oaks Ford .Speedy service and done right. Would recommend Fair Oaks Ford More

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They take great care in the service department! !!! Very friendly and they remember your name. They explain everything and easy to work with! !!! Very friendly and they remember your name. They explain everything and easy to work with! More

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I had the very best experience this week. Frank was so professional and helpful - they drove me home after learning about unexpected repairs and then delivered my car when it was done!! Frank was so professional and helpful - they drove me home after learning about unexpected repairs and then delivered my car when it was done!! More

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