Frank Lawson

Summit Toyota has always been good to me. I have purchased two Toyotas and leased another over the past few years. Nevin has helped me with my last two. He is courteous and responsive from ca I have purchased two Toyotas and leased another over the past few years. Nevin has helped me with my last two. He is courteous and responsive from calls to emails and in person. Truly a great experience from purchase to service. Thank you Summit! You are icing on the cake that owning a Toyota is! More

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This dealership helped me quickly and they were very professional. All I needed done was a look-over of the frame for warranty coverage and they treated me great. professional. All I needed done was a look-over of the frame for warranty coverage and they treated me great. More

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Nevine was so friendly and professional I bought my new Camry and I’m So happy with it . Camry and I’m So happy with it . More

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Summit Toyota of Akron really went above and beyond for me. I was returning to the US from a couple years abroad and had reached out to several dealers in the area prior to my return. Summit Toyota were th me. I was returning to the US from a couple years abroad and had reached out to several dealers in the area prior to my return. Summit Toyota were the only ones willing to work with me to get the car I wanted prior to my return. Frank Lawson really helped me out by searching for the car I wanted with all of the options I desired, and for the accessories that weren't already with the car Dan Schrier worked with the parts department to get them added. Dan also worked with me to get my vehicle setup upon delivery, and made sure the cars was looking it's best when I got it. I just wanted to thank Summit Toyota for all the help and should I buy another Toyota in the future I'll certainly reach out to them first. More

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Dan was very helpful to get me the car I wanted I loved the warranty they offer who doesn't love lifetime I'll be back the warranty they offer who doesn't love lifetime I'll be back More

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Dan is great, no problems, smooth the whole way, dans your man. Everyone there is very friendly and helpful, if they don't have what you are looking for, they will get it if possible. your man. Everyone there is very friendly and helpful, if they don't have what you are looking for, they will get it if possible. More

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Quick and easy! Stephen made my purchasing my new Used Dodge Dart very simple. I knew what I wanted and he helped me make sure I got what I paid for 😁 Stephen made my purchasing my new Used Dodge Dart very simple. I knew what I wanted and he helped me make sure I got what I paid for 😁 More

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Very efficient, customer focused experience. Dan made this a wonderful experience from the minute I walked in. I made an appointment for 1pm and he was at the door waiting for me when I walked in Dan made this a wonderful experience from the minute I walked in. I made an appointment for 1pm and he was at the door waiting for me when I walked in. The vehicle was ready for the test drive and after a very brief check in, we were on our way. Dan was knowledgeable about the vehicle I was test driving and how it compared to other similar vehicles from other manufacturers. The negotiation process was respectful and professional and left me feeling like I received a fair and honest deal (the car was over $1500 left than the same vehicle at another dealer who was supposed to have the lowest prices in town). Overall, I would highly recommend Dan and Summit Toyota. More

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Solved a problem 2 other dealers wouldn't bother with I am writing to tell you of a positive experiences I had being a customer at Summit Toyota. I had emailed back and forth with Frank Lawson over the I am writing to tell you of a positive experiences I had being a customer at Summit Toyota. I had emailed back and forth with Frank Lawson over the weekend after doing my due diligence on what car to buy; and after two delays due to the weather on Sunday I finally made it to the dealership this morning, albeit 30 minutes late. I had explained to Mr. Lawson ) not only that I wanted to purchase a new Toyota, but I had a problem with providing a title immediately to my then car ( now I am a happy Toyota owner). I also told Frank that if I could not resolve that issue this morning I was going to have to drive back and forth to Chicago 832 miles roundtrip) today and tomorrow. Despite the fact that 2 other dealers in Stark County ( where I live) had told me there was nothing they could do for me, Mr. Lawson checked with his managers and told me there was a work around. Figuring I had nothing to lose, I got packed for the trip to Chicago with the intent of driving to Chicago if/when I was informed at Summit Toyota that the problem was indeed insurmountable. When I arrived Frank introduced me to Bob Watterson; and Bob showed remarkable patience (and missed lunch) as I was at Summit Toyota for the better part of 5 hours.. I also was sure that I knew that based on my online research what I wanted was a Corolla. As it turned out I was wrong, the Corolla literally was not a good fit for me. Similar to a problem I had 30 years ago when I bought a Mitsubishi Eclipse and could not sit in it for 10 minutes without having back pain, as soon as I sat in the Corolla's driver seat I had radiating back pain.. Two weeks later I had to trade it in on an Infiniti instead. That fiasco cost me about $2,000, and I did not want to relive that experience. When I explained this to Bob, rather than giving up Bob and I discussed other options including the Prius, the Rav 4 and the Camry and their cost. As we discussed the situation Bob suggested looking at the Camry L. Unfortunately the non-power driver's seat in the Camry L did not resolve the issue. We then moved on to the LE which had better lumbar adjustment options it did not reproduce my back symptoms and I decided to buy it. I then was helped by Blake Johnson who not only explained the financing but was able to actually lower the monthly payment allowing me to add two protection packages and stay within my monthly payment parameters. Blake even got me adhesive to attach my Easy Pass to the windshield of the Camry. I had not one but three good experiences at Summit Toyota Frank actually looked into my issue, and was able to come up with a workable solution. Bob took ownership of the seating problem, rather than watch me walk out the door and spent the necessary time to find me a car that would work for me. Blake rather than just proceeding with what I was prepared to accept took the extra step to lower the payment and to avail myself of two of the vehicle protection programs Summit Toyota offered that I otherwise would have gone without. I will happily recommend Summit Toyota to whoever might ask about a Toyota dealer, even if it is a longer drive than to the local dealer here in Stark County. More

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Talking to Frank. He listened to my last experience with another Toyota dealer and assured me that Summit Toyota would work to help us get what we needed. Thanks Frank. He listened to my last experience with another Toyota dealer and assured me that Summit Toyota would work to help us get what we needed. Thanks Frank. More

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