
Dealership Experience
23 yrs, 1 mo
92 Reviews
Write a Review92 Reviews of Frank Lauro
March 27, 2025
Excellent customer service. I highly recommend Frank and his team on your new car needs. I highly recommend Frank and his team on your new car needs. More
Other Employees Tagged: Victor Hernandez
March 12, 2025
My last name was misspelled when setting up the account email address and as a result i could never set up my account on the Mercedes Me app. I reached out for help and followed up with the sales person on email address and as a result i could never set up my account on the Mercedes Me app. I reached out for help and followed up with the sales person on a weekly basis for two months - no response. This is by far the worst experience i ever had with Mercedes Benz and it’s my 5th MB car! More
January 13, 2025
Frank & Stacey are great! This is my 3rd car with this dealer. Up until this experience, I would and have recommended. However, given this experience with the used/ new car ma This is my 3rd car with this dealer. Up until this experience, I would and have recommended. However, given this experience with the used/ new car managers, I'll look elsewhere next time. A VERY sour taste in my mouth. More
Other Employees Tagged: Frank Armando, David Nieves
October 17, 2024
We are long time customers and continue to enjoy the car , service and people we interact with. If problems arise they get things corrected so I can drive safely. I appreciate it. , service and people we interact with. If problems arise they get things corrected so I can drive safely. I appreciate it. More
Other Employees Tagged: Joseph Herman
May 30, 2024
The entire process was quick and easy. We are very happy with everything. Highly Recommend We are very happy with everything. Highly Recommend More
Other Employees Tagged: Giovanni Barbaro, Victor Hernandez
May 09, 2024
It is amazing dealership, you feel welcome from the minute you enter through those doors, everyone is super friendship. Frank was so patient, nice and most of all care about my needs. I had such a wond minute you enter through those doors, everyone is super friendship. Frank was so patient, nice and most of all care about my needs. I had such a wonderful experience with him. He even showed me all of the features of my car which I was not expecting. He is truly an amazing human being I will definitely go back and purchase another car from him. More


