Frank Kuna
Frank Kuna at Yates Buick GMC INC.
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Frank Kuna

Internet Sales Manager

Yates Buick GMC INC.

13845 W Test Dr
Goodyear, AZ 85338

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4 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

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4 Reviews

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4 Reviews of Frank Kuna

December 09, 2024

Dealership Rating
Employee Rating

Traded my 2018 hyundai elantra for a new car. Was offered 3000 they said that was fair market and couldn't offer anymore and then turned around 2 days later and put it on the market for 9900 and More

by davidt6209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 11, 2024

Yates Buick GMC INC. responded

Thank you for sharing your experience with us. We understand your concerns regarding the trade-in offer for your vehicle and the subsequent pricing, as well as the lack of communication following your review. We appreciate your feedback and will share it with our team. If you would like to discuss this matter further, please feel free to reach out to us directly at Yates Buick GMC. Sincerely, The Yates Customer Care Team

August 20, 2024

Dealership Rating
Employee Rating

Zero stars for me. At this point I'm soon tired if dealing with this dealership. I don't recommend this place to any. We had nothing but problems with our "Lemon" car More

by Jh949064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 24, 2024

Yates Buick GMC INC. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 15, 2024

Dealership Rating
Employee Rating

We purchase and service all of our vehicles here and have always been treated like family. They're good people there More

by isaiahh1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Yates

Mar 18, 2024

Yates Buick GMC INC. responded

Isaiahh, thank you for recognizing your experience at Yates Buick GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, The Yates Customer Care Team

January 18, 2024

Dealership Rating
Employee Rating

I bought my car from Yates Buick GMC on May 13th, 2023, my car has been in the shop now 5 time since May 2023. I was sold an extended warranty thru Pedro in finance because I was told that the manufactures More

by Letitia LaMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Yates, Whitney Yates Woods , Murphy, Dale, Alex, Pedro

Jan 20, 2024

Yates Buick GMC INC. responded

Letitia, we are concerned about this issue and committed to promptly resolving it. Please contact us directly as soon as you can and we can work on a resolution together. Sincerely, The Yates Customer Care Team

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