Dealership Experience
16 yrs, 5 mos
Industry Experience
19 yrs, 7 mos
323 Reviews
Write a Review323 Reviews of Frank Joubran
September 14, 2024
Carlos made the process nice and easy. Would recommend him for your Hyundai purchase Outstanding dealership Would recommend him for your Hyundai purchase Outstanding dealership More
Other Employees Tagged: Carlos Menjivar
June 13, 2024
The service department go above and beyond with the work done. I receive texts with updates and other correspondence including videos of my car and the rok being done. The staff behind the counter are pheno done. I receive texts with updates and other correspondence including videos of my car and the rok being done. The staff behind the counter are phenomenal as well. They are patient, knowledgeable, approachable, and friendly. I recommend this dealership to my friends, family, and neighbors. The service department at this dealership should be the model for all dealerships to follow. More
May 04, 2024
Such a great experience, it was quick and easy and I am completely satisfied with the wonderful service that was covered when purchasing the vehicle completely satisfied with the wonderful service that was covered when purchasing the vehicle More
Other Employees Tagged: Carlos Menjivar, Marcos Rodriguez, Rooben Khachatoorian, Michael Shieh, Dennis Migashkin
April 20, 2024
Frank was absolutely awesome! So professional/kind and answered all of my questions. I had a bad experience at a different Hyundai and it was so refreshing to have great service f So professional/kind and answered all of my questions. I had a bad experience at a different Hyundai and it was so refreshing to have great service from Frank! More
Other Employees Tagged: Eric
February 22, 2024
Excellent ! !! Excellent service !! Complete information ! He guided me through all the paperwork with patience and kindness ! Fully recommended ! Excellent wor !! Excellent service !! Complete information ! He guided me through all the paperwork with patience and kindness ! Fully recommended ! Excellent work More
Other Employees Tagged: Ivan Ventura
February 13, 2024
Great Dealership raising the standard bar to a higher level.Good communication,and excellent service department. level.Good communication,and excellent service department. More
Other Employees Tagged: Marcos Rodriguez
February 06, 2024
Your service advisor Edward Segura, went over and beyond to make this service experience the best that it could be. Unfortunately, I had my Palisade in your shop just a week or so earlier for another proble to make this service experience the best that it could be. Unfortunately, I had my Palisade in your shop just a week or so earlier for another problem, so returning a week or so later for a second problem was somewhat annoying. It’s also inconvenient for us to drop a vehicle for service (always takes a few trips and multiple drivers). However, Edward quickly set us up with a complimentary rental car, which vastly reduced the annoyance and inconvenience. Thank you Edward! Gary B. More
February 04, 2024
I am on my 2nd lease with TH. Frank (sales manager) and Rooben are the best! They truly look out for their customers to make sure that they are getting the best and most afforda Frank (sales manager) and Rooben are the best! They truly look out for their customers to make sure that they are getting the best and most affordable deals possible. They will work for you. I am SOLD on TH. To make things even better, ZK in finance made the process of filling out paperwork easy and quick. If you need to purchase or lease a vehicle, look no further than TH-you will not be disappointed. #satisfiedcustomer More
Other Employees Tagged: Rooben Khachatoorian , "ZK"
February 02, 2024
Outstanding customer support and caring willing to help and take good care of their customers ‘ I’m 150% satisfied. and take good care of their customers ‘ I’m 150% satisfied. More
Other Employees Tagged: Rooben Khachatoorian
February 02, 2024
Max Nieto, was highly knowledgeable about all the products available to purchase. he showed in detail each of the vehicles we looked at and test drove them. He was a true professional in how he handl products available to purchase. he showed in detail each of the vehicles we looked at and test drove them. He was a true professional in how he handled my desires about which vehicle I was leaning towards. I purchased a vehicle in two days from start to finish and they took my trade-in as well for a great price. All the employees at Tustin Hyundai were fantastic, you could tell the dealership is running at 100%. I would highly recommend them!!! More
Other Employees Tagged: Max Nieto