Frank Ibarra

Dealer performance was above expectations and am totally satisfied with their work performed to date. satisfied with their work performed to date. More

by GLORIAEVERHART Verified Customer Verified Customer

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Due to several miscommunications, my experience was not the best. However, it was very clear that the service team was dedicated to making it right, so I appreciate that. the best. However, it was very clear that the service team was dedicated to making it right, so I appreciate that. More

by slwslw Verified Customer Verified Customer

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Very great service, gentleman that helped me up front to get checked in and get checkout did an awesome job came out and made sure all liquids were topped off and explained to me what was recommended for my get checked in and get checkout did an awesome job came out and made sure all liquids were topped off and explained to me what was recommended for my vehicle and what was needed. They also came out in between the service and informed me of a service that was needed and were able to get it completed for me in the same appointment time. More

by MARTINEZCHRISTELLA Verified Customer Verified Customer

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Corwin Ford Tri-Cities management's actions and responses to resonable customer concerns reflect they are not concerned about customer satisfaction at all. I regret going through them to purchase a vehicle. to resonable customer concerns reflect they are not concerned about customer satisfaction at all. I regret going through them to purchase a vehicle. My Salesperson Dylan F. was a pleasure to work with. Management is a different story. They were unwilling to cover the expenses($35) of an expired trip permit they gave me for 22 days, when it took them around 20 days to get paperwork to a city in Oregon via fedex that is only 4 hours away from Pasco. I wanted to resolve this in person, but they do not believe they did anything wrong, they are trying to blame DMV, when in my opinion, Corwin Ford Tricities holds the majority of accountability. Corwin Ford DOES NOT have their customer's best interest at heart. Contrary to the statement on their website, they DO NOT believe customers come first. Nor did their team of experts(management, in this case) ensure I had a great car-buying experience. More

by GENY541 Verified Customer Verified Customer

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Omar was a great sales man and I will always go back to him each time I’m looking for a car. him each time I’m looking for a car. More

by Lillyarmenta Verified Customer Verified Customer

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Horrible experience! THE WORST we’ve ever been treated at a car dealer. Buyer beware. We’re buying out of state because of the way we were treated at this “want to be de THE WORST we’ve ever been treated at a car dealer. Buyer beware. We’re buying out of state because of the way we were treated at this “want to be dealer.” Super Super Super Un Pro! More

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Car did not have a spare tire. Just a can of tire sealer. Would not buy a car without. Just a can of tire sealer. Would not buy a car without. More

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This was my second experience with Corwin Ford and it was again a good one. Bendon Benner made the process easy and enjoyable. Thank you again a good one. Bendon Benner made the process easy and enjoyable. Thank you More

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New vehicle purchase experience My purchase experience at Corwin Ford could not have been better. My sales person, Frank Ibarra, did a fantastic job of finding the perfect vehicle f My purchase experience at Corwin Ford could not have been better. My sales person, Frank Ibarra, did a fantastic job of finding the perfect vehicle for us. Justin Russell, Niko Armijo and Marcos Blanco worked hard to get me what I needed for my trade and the payment I was hoping for. Excellent experience all the way around! More

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I had a great experience at this dealership. The sales process went smoothly thanks to the helpful salesman. My new Ford Ranger is perfect in every way. process went smoothly thanks to the helpful salesman. My new Ford Ranger is perfect in every way. More

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