Frank Ibarra

I recently had the pleasure of purchasing a 2024 Ford Mustang Mach-E from Ken Grody Ford in Buena Park. Daisy,Reuben, Frank, and finance team member were incredibly helpful throughout the process; the ex Mustang Mach-E from Ken Grody Ford in Buena Park. Daisy,Reuben, Frank, and finance team member were incredibly helpful throughout the process; the expertise and friendly approach made it a seamless experience. I was also impressed with the clean, welcoming environment at the dealership. I’m thrilled with my new Mach-E and highly recommend checking out Ken Grody Ford if you're in the market for a new car. Thanks again Daisy, Reuben, Frank, and finance team member. More

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I recently purchased a 2023 FORD Explorer from Ken Grody Ford in Buena Park, and the experience was absolutely top-notch. Emmanuel and Frank Ibarra went above and beyond to make sure I was comfortable with Ford in Buena Park, and the experience was absolutely top-notch. Emmanuel and Frank Ibarra went above and beyond to make sure I was comfortable with every aspect of the buying process, explaining features and financing options with patience and expertise. The whole team was friendly and professional, creating a pressure-free environment that made all the difference. I can confidently recommend this dealership to anyone in the market for a new car; their customer service truly stands out. More

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Overall, a very positive experience. Very friendly and respectful staff and a great facility. I had a problem of my creation and it was resolved in a timely and professional manner. Very friendly and respectful staff and a great facility. I had a problem of my creation and it was resolved in a timely and professional manner. More

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My experience buying the 2023 FORD Bronco Sport at Ken Grody Ford Buena Park was phenomenal. Francisco, the manager, and Mohamed, my salesperson, fostered a professional yet friendly environment that made Grody Ford Buena Park was phenomenal. Francisco, the manager, and Mohamed, my salesperson, fostered a professional yet friendly environment that made the entire process incredibly smooth. Particularly, Mohamed's knowledge about the car was really impressive. I must say, their customer service is simply second to none. If you're in the market for a new Ford, Ken Grody Ford Buena Park, led by team members like Francisco and Mohamed, is definitely the place to go! More

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Great sales person and finance team. Very easy to do business with in a very timely manner Very easy to do business with in a very timely manner More

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From day one, I have had the pleasure working with Tim Prete, he has been honest, and a joy, to work with. I can say everyone I had to speak with has been kind. Thank you! Prete, he has been honest, and a joy, to work with. I can say everyone I had to speak with has been kind. Thank you! More

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I am so thoroughly impressed with my whole experience here. This team went above and beyond to make sure I left with what I needed. The customer service at Ken Grody Ford in Buena Park is exceptional. Sp here. This team went above and beyond to make sure I left with what I needed. The customer service at Ken Grody Ford in Buena Park is exceptional. Special thanks to Jeremy and the finance team for such a warm and welcoming environment with unbeatable customer service. You all have made a customer for life. Thank you all for your hard work and dedication to your clients! More

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Three Peat Customer I purchased my 3rd. vehicle from Ken Grody Ford in Buena Park. This visit was a little different though. I was at the dealer to get a The Works servi I purchased my 3rd. vehicle from Ken Grody Ford in Buena Park. This visit was a little different though. I was at the dealer to get a The Works service done on my 2012 Ford Focus. While waiting, I went out on the lot and browsed around. I was out there for a while, no one approached me. Two vehicles caught my attention, the 2015 Focus ST and the 2015 Focus SE. No one came over to me, so I went back into the waiting room. When my vehicle was finished, I went back to the service counter to settle my bill. Tim P. asked me if there was any thing else he could do for me. I said that I actually wanted to test drive the 2015 Focus. He called Channa P. to assist me. Chenna P. provided great customer service to me and long story short, I am a 3 peat customer. I have to give thumbs up to Tim P. in service, he is a great asset to you business and this sale goes to him. Thanks! Denise Morris More

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I think this makes vehicle number 6 from Ken Grody. Class from start to finish... once again! We wouldn't go anywhere else! Thanks to Ken, Kurt, Channa, Frank & Ruben. The Ford Fiesta Hatchback was a p Class from start to finish... once again! We wouldn't go anywhere else! Thanks to Ken, Kurt, Channa, Frank & Ruben. The Ford Fiesta Hatchback was a perfect fit for our daughter. Now everyone in the family has a Ford from Ken Grody! Thanks again Guys. More

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Superb Customer Service! Would absolutely recommend Ken Grody to anyone looking to purchase a Ford!! We had excellent service from both our sales rep, Erick Cruz, and the fina Would absolutely recommend Ken Grody to anyone looking to purchase a Ford!! We had excellent service from both our sales rep, Erick Cruz, and the finance rep! The whole process was a pleasure and easy. Felt like we got a great deal and were treated with respect. Erick was very knowledgeable and took his time explaining all the perks and gadgets of the car to my daughter!! More

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