15 Reviews of Frank Grutza
April 10, 2025
Amazing, care-free, experience. Frank and Anthony were great guys to work with. I'll definitely be back and will recommend Soeren's to family and friends. Frank and Anthony were great guys to work with. I'll definitely be back and will recommend Soeren's to family and friends. More
Other Employees Tagged: Todd Ridder, Anthony McBain
October 21, 2024
Great people, Frank really spent time with us and made sure we were satisfied and knew everything about the vehicle! Drove 1.5 hours to come here and they stayed late to get everything together that night sure we were satisfied and knew everything about the vehicle! Drove 1.5 hours to come here and they stayed late to get everything together that night so I could leave with what I wanted! More
Other Employees Tagged: Jayce Soder
September 16, 2024
Unresponsive - I received multiple emails for car detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my las detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my last oil change appointment and received no response or show of concern. Difficult to work with - I called to schedule an appointment to fix my screen needs to be reset because it freezes every time I start my car. The service guy when I called said the soonest he can get me in is in 9 months. Lack of customer focus - There seems to be no concern from a service perspective to try to support customers, even if the car was purchased from Soerens. More
September 04, 2024
Nice clean and modern facility. Friendly staff. Had an appointment at 1:00 pm with finance but wasn't seen until 1:15, not the worst thing but should have been on time. Friendly staff. Had an appointment at 1:00 pm with finance but wasn't seen until 1:15, not the worst thing but should have been on time. More
