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Frank Gargano
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61 Reviews
Dealership Experience
22 yrs, 8 mos
61 Reviews
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61 Reviews of Frank Gargano
April 20, 2025
I’ve had a very frustrating experience with the service department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was s department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was still charged for repairs that I never authorized. To make matters worse, these repairs did absolutely nothing to fix the original problem. Even more concerning, they attempted to charge me for a repair that was supposed to be covered under warranty — which is not only unethical but also illegal. When I questioned the charges, I received vague responses and no real explanation. I ultimately had to file an official complaint with the Department of Motor Vehicles just to get a refund for the unauthorized charges. I was told by the DMV agent he would be investigating my complaint and fining Executive Jeep for their unethical practices. This entire experience was a complete waste of time and money. There was a total lack of transparency, accountability, and basic customer service. Based on my experience, I strongly recommend avoiding the Executive Jeep service department. More
by Forcedinduction99
Other Employees Tagged: Tyler J. Leopizzo , Scott Orsini
March 02, 2025
Great service at the dealer. No problem after I pick up my car at the dealer No problem after I pick up my car at the dealer More
by CORIANO_RAMON
Verified CustomerOther Employees Tagged: Jason Meyer, Alberto Benot, Tyler J. Leopizzo, Marissa Williams, KEMAR CAMPBELL , Bianca Macdowell
January 31, 2025
At first they pay attention, but then they become completely indifferent. No answers, long delays. completely indifferent. No answers, long delays. More
by Clarice/janette
Other Employees Tagged: Alberto Benot, Tyler J. Leopizzo, Marissa Williams, KEMAR CAMPBELL , Bianca Macdowell
December 08, 2024
This dealership welcomes the customer in the front door , and treats them with total respect!! I bought several new cars , this was my first time going to executive Jeep , And i will not go to any other de and treats them with total respect!! I bought several new cars , this was my first time going to executive Jeep , And i will not go to any other dealership again !! sincerely, William Tommesselli More
by BILLTHOMAS492
Other Employees Tagged: Alberto Benot, Jarrod Novak , Sean I’ll tell you one thing he was terrific. ! He explained every question I asked about my 2024 Jeep Wrangler Sahara no shortcuts I walked away very confident that I made the right decision Thank you, Sean!!! !
October 14, 2024
They were very kind and professional and prompt in the assessment and keeping me informed about what was going on. assessment and keeping me informed about what was going on. More
by gsrohleder
Other Employees Tagged: Jason Meyer, Alberto Benot, Tyler J. Leopizzo, Marissa Williams
October 08, 2024
Executive Jeep completed an excellent service to my vehicle and I would recommend this dealership service department. vehicle and I would recommend this dealership service department. More
by kimberlyss
Other Employees Tagged: Jason Meyer, Alberto Benot, Matt Bussolari, Zach Sampiere, Tyler J. Leopizzo, Marissa Williams
October 02, 2024
Always professional and goes above and beyond especially during challenging times like your systems being compromised. We can only learn hopefully do all that we can., during challenging times like your systems being compromised. We can only learn hopefully do all that we can., More
by janiepinho
Other Employees Tagged: Jason Meyer, Alberto Benot, Tyler J. Leopizzo, Marissa Williams
September 12, 2024
The service I got there was excellent. All my questions were answered and kept me informed on what was going to happen. All my questions were answered and kept me informed on what was going to happen. More
by jaybird222
Other Employees Tagged: Alberto Benot
September 07, 2024
This dealership is very clean and everyone is nice and were not pushy at all. Very respectful of my time. were not pushy at all. Very respectful of my time. More
by KRISTENBART
Other Employees Tagged: Scott Orsini , Donoven Calo, Kevin Reyes
September 03, 2024
This was the worst customer service I've ever had. This dealership messed up my oil change, to the point where smoke was billowing out of the hood while driving home. When I brought the car back, I wa This dealership messed up my oil change, to the point where smoke was billowing out of the hood while driving home. When I brought the car back, I was made to wait over 2 hours for them to clean all the spilled oil from under the hood. When I spoke with a manager, he was rude and condescending. The manager made it clear he did NOT care. I will never go back here again! More
by kswen91
Other Employees Tagged: Jason Meyer
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