
I have been with Crown Eurocars since 2007, but my auto industry career began in 1982. I moved to Florida with my family in 1996 from Bergen County, New Jersey. My lovely wife Stacey and I have been married since 1994 and have 3 wonderful children. My hobbies include cars, computers/electronics, and football!
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Write a Review50 Reviews of Frank Caporicci
April 06, 2025
I have been buying vehicles for my wife and myself for years at Crown. My recent purchase at Crown Mercedes for my forth Mercedes was nothing short of extraordinary. Again I had Omar Rodriguez as my Sale years at Crown. My recent purchase at Crown Mercedes for my forth Mercedes was nothing short of extraordinary. Again I had Omar Rodriguez as my Salesperson who always goes beyond expectations to take care of his customers. When I first inquired on the vehicle I wanted to GM Mr Niezbezki he made sure it was transfered over without delay and Omar took over to get it ready for delivery. The team works in a manner of fine precision. Making every request every need taken care of without issue. They make sure everything falls into place. In the end Omar and Marc Israel Crowns Veteran Finance Manager made sure the numbers worked and I had my Mercedes Extended Warranty in place without extending me out. They are truly Family here over 25 years I have purchased all my vehicles from the Crown Family of Brands My last stop was with Frank Caporici Service Director who inspected the vehicle with his team and ordered what was needed in Warranty. One more item when I arrived on a past Saturday after my purchase Omar knew I had a tight schedule during the week so he set it up that the outside Company was there to touch up a spot professionally while I got my training on the vehicle. May I thank everyone at Crown for their true dedication and care for the customer! Peter V More
Other Employees Tagged: Marc Israel, Michal Niezbecki, Omar Rodriguez, Tony Cintron, Ronald Billeter Jr, Calvin Goodwin, Don Shelton, Carlos Escobar, Bruno Onetti
January 14, 2025
Victor and the staff were totally helpful and professional. They solved my problem quickly and correctly. Great place for both sales and service. professional. They solved my problem quickly and correctly. Great place for both sales and service. More
Other Employees Tagged: Tom Cammarata, Michal Niezbecki, Patrick McFarland, Rob Wilson, Elizeo Martinez, Victor Lema, Andy Mrasz, Ronald Billeter Jr, Shannan Brennan
January 05, 2025
Crown Mercedes Service Department and Sales Department are Excellent. We have purchased 9 new Mercedes Benz from Crown since 2008. Special recognition to Richard Webb, Frank Capporici, Michael Nizbecki, are Excellent. We have purchased 9 new Mercedes Benz from Crown since 2008. Special recognition to Richard Webb, Frank Capporici, Michael Nizbecki, Wally Abdulla, Patrick McFarland, and so many others in both the Service Department and Sales Department. We highly recommend Crown Mercedes Benz, Pinellas Park, Florida. We have sent approximately 20 people to Crown Mercedes including family, friends and neighbors and will continue to recommend Crown Mercedes. We are enjoying our latest purchase of our 2024 Mercedes Benz GLE350, purchased new June, 2024. Your happy customers, Mike and Phyllis W. St. Pete Beach, Florida . More
Other Employees Tagged: Michal Niezbecki, Patrick McFarland, Walid Abdulla , Richard Webb, Service
July 02, 2023
DONALD SHELTON, Service Representative is professional, courteous and makes our visits to Crown Mercedes Service go smoothly. We recommend DONALD SHELTON to family, friends and neighbors. We were in for courteous and makes our visits to Crown Mercedes Service go smoothly. We recommend DONALD SHELTON to family, friends and neighbors. We were in for Service on our 2021 GLE350 on Tuesday, June 27th. We rate Donald Shelton Excellent. He takes time to explain what is being done for your vehicle and follows up when it is finished. We give credit to his manager, Frank Caporicci who took times to greet us and talk with us for a few minutes. This is a very well-run Service Department. We are longtime customers of Crown Mercedes and would not go anywhere else for our Service needs or for our next new Mercedes Benz. See DONALD SHELTON in the Service Department. Carlos greeted us on our way in and many other employees were all professional, we just don't have everyone's names. WE ARE VERY PLEASED CUSTOMERS. Phyllis & Mike St. Pete Beach, Florida More
Other Employees Tagged: Don Shelton
May 19, 2023
Well, dropped my car off because of a recall with the brake booster and they ended up breaking the car even worse. They keep saying the car was towed to them….well the brakes went out! They wanted me to brake booster and they ended up breaking the car even worse. They keep saying the car was towed to them….well the brakes went out! They wanted me to drive it to them??? My top worked and my car didn’t have any power draws or anything ridiculous like that when i had it dropped off. This happened in November. They had me get an eBay part..the service advisor Michael Giordano had me do that knowing it’s against Mercedes policy and then the top quit working and the car developed a power drain because they knew they damaged my car and wanted to cover it up. It’s not rocket science. Yes i insisted they fix it because they broke the car. They couldn’t even figure out what was wrong with it or even diagnose it. If you can’t figure out how to fix a 20 year old car then how can you be trusted to correct issues with a newer one??Mercedes Corporate set a ticket for the Dealer manager Dan Morris to call me back within 48 hours and he never called back. Was on a three way call with Mercedes Corporate and he would never answer. We left messages with his assistant i never got a call back. They just don’t care The service manager Frank Caporrici decided they would not take responsibility for the car and not only did they want their loaner back the exact day they called(because we’re all just going to drop what we’re doing for them)but they said to get the car the way it is even though it’s a safety issue and they didn’t care. They kept mentioning they didn’t have to give me a loaner….we’ll you do if you break my car….which is why they did it. It wasn’t a courtesy call. Sounds unbelievable but it’s what’s happening. Not to mention Michael Giordano stating that my Car (a classic) without a single scratch is known to be a piece of Sh…. SL this is a Mercedes employee!! Beware DO NOT GO THERE. You can message me if you want to know more facts. Below are pictures of how they left my car. The hood was even off angle like it’s bent when i had it towed away.This is going to litigation. More
Other Employees Tagged: Michael Giordano
April 22, 2023
We had service A3 and a fuel pump changed and Don was very helpful, understanding, and great customer service. Our car was in and out within a couple days when most places will take a week or more. Excel very helpful, understanding, and great customer service. Our car was in and out within a couple days when most places will take a week or more. Excellent service from Don and his team. More
Other Employees Tagged: Don Shelton
December 11, 2022
EXCELLENT SERVICE WITH DONALD SHELTON. We were in on November 30, 2022 and DON SHELTON took excellent care of us. We were able to wait in the waiting Lobby and it took very little time. We were in on November 30, 2022 and DON SHELTON took excellent care of us. We were able to wait in the waiting Lobby and it took very little time. DONALD SHELTON is very good at his job. We were also greeted by Frank Caporicci, Service Manager during our wait who is always pleasant with us. We were able to see our salesman Wally Abdulla who we recommend to other potential customers. THE EXPERIENCE WITH ALL INVOLVED WAS EXCELLENT. We recommend Crown Service and Sales to our family, friends and neighbors. Mike & Phyllis Weber, St. Pete Beach, Florida More
Other Employees Tagged: Don Shelton , Wally Addulla
November 25, 2022
We had an amazing experience with Zoltan Krempaszky. He was extremely responsive and went above and beyond to ensure we were able to leave with our dream car. Zoltan focused on the details and even surp He was extremely responsive and went above and beyond to ensure we were able to leave with our dream car. Zoltan focused on the details and even surprised us when we came back to pick up our car by having it ready for us inside the showroom with a big red bow! The entire purchasing experience was extremely seamless and the entire team (including Marc Israel) were amazing! More
Other Employees Tagged: Marc Israel, Zoltan Krempaszky, Andy Mrasz
October 11, 2022
DONALD SHELTON, SERVICE REPRESENTATIVE We are very pleased with DONALD SHELTON, our Service Representative getting our Service B completed on our 2021 Mercedes GLE350. Donald Shelton is professional, pleased with DONALD SHELTON, our Service Representative getting our Service B completed on our 2021 Mercedes GLE350. Donald Shelton is professional, courteous, and got our car in and completed timely. We thank DONALD SHELTON, Frank Caporicci, Carlos, Wally Abdulla, our Salesman for taking such good care of our cars. Since 2008 we have purchased New one ML350, three GLE350S, three e350s and one E300. We recommended Crown Mercedes Service and Sales to our family, friends and neighbors. WE ARE VERY HAPPY CUSTOMERS AND WOULD NOT GO ANYWHERE BUT CROWN EUROCARS MERCEDES. Mike and Phyllis Weber St. Pete Beach, Florida More
Other Employees Tagged: Walid Abdulla, Don Shelton